Housekeeping Aide, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Minneapolis

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

18.32 - 20.38 USD / Hour

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Job Description:

Housekeeping Aide position at JW Marriott Minneapolis Mall of America. Responsibilities include responding to guest requests, maintaining cleanliness, reporting maintenance issues, delivering items to guest rooms, and ensuring adherence to quality standards and safety procedures.

Job Responsibility:

Respond to guest requests
Identify and report maintenance issues
Deliver guest requests and set up furniture
Remove debris, room service trays, unread newspapers, soiled linens, and trash
Clean, maintain, and store cleaning equipment
Follow safety and security policies
Welcome and acknowledge all guests
Assist individuals with disabilities
Support team to reach common goals

Requirements:

Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues
Post caution signs
Contact other departments directly for urgent repairs
Deliver guest requests and set up furniture items
Remove items from hallways and transport to service areas
Clean, maintain, and store cleaning equipment
Follow all company and safety and security policies and procedures
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart
Reach overhead and below the knees
Visually inspect tools, equipment, or machines
Grasp, turn, and manipulate objects
Move through narrow, confined, or elevated spaces
Move up and down a ladder
Stand, sit, kneel, or walk for an extended period

What we offer:

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Equal opportunity employer
Non-discrimination policy

Additional Information:

Job Posted:
November 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Housekeeping Aide