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evo Campus Tahoe City will be located on the shores of North Lake Tahoe, right across from the Commons Beach. This site is currently occupied by the historic Tahoe City Inn. Our new Campus will be home to evo Hotel Tahoe City, restaurant, and more!
Job Responsibility:
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely
To properly and thoroughly clean guest rooms as specified
Update status of rooms cleaned on assignment sheet
Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean
Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor
To handle guest complaints with professionalism, ensuring guest satisfaction
Report any damages or maintenance problems to your supervisor
Effectively communicate with other departments throughout the shift
Adhere to Lost and Found and Key Control policies
Completion of other cleaning tasks as assigned, including cleaning of common areas, public restrooms, etc.
To perform other essential room cleaning duties as operations change in the future
Comply with all company policies and procedures
To immediately report all suspicious occurrences and hazardous conditions
To maintain the cleanliness and safety of work areas at all times
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others
Attend all mandatory meetings as directed
To perform other tasks, including cross-training, as directed
Operate Laundry including Washer and Dryer
Requirements:
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 16-18 standard rooms)
Knowledge of proper chemical handling
Knowledge of proper cleaning techniques, requirements and use of equipment
Ability to endure working area of high temperatures with accumulations of lint
Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines
Punctuality and regular and reliable attendance
Must be courteous and friendly with guests and co-workers
Prior Experience in cleaning Hotel guest rooms (1-2 years)
What we offer:
Generous health, dental and vision insurance, plus 401K
Comprehensive onboarding and training plan to set you up for success
Coaching, feedback, and mentorship to develop yourself and your team
Personalized development plan to fit your individual role and career goals
Leadership courses to improve your personal and interpersonal effectiveness
Generous PTO and 9 paid holidays
Opportunities to volunteer and give back to our local communities