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Housekeeper position at Kierland Villas WS, part of Marriott International. The role involves maintaining cleanliness and order in guest rooms and public areas, ensuring guest satisfaction, and adhering to safety and company standards. The position requires physical stamina and attention to detail.
Job Responsibility:
Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures
Replace guest amenities and supplies
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present and working
Straighten desk items, furniture, and appliances
Dust, polish, and remove marks from walls and furnishings
Vacuum carpets and perform floor care duties
Follow company and safety policies
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training
Properly store flammable materials
Ensure uniform and personal appearance are clean
Maintain confidentiality
Welcome and acknowledge guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests
Speak with clear language
Support team
Ensure adherence to quality standards
Perform other reasonable duties as requested
Requirements:
No high school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to respond promptly to requests
Ability to fill and transport supply cart
Ability to follow procedures for entering guest rooms
Ability to replace amenities and supplies
Ability to replace dirty linens and terry
Ability to make beds and fold terry
Ability to clean bathrooms
Ability to remove trash, dirty linen, and room service items
Ability to check appliances
Ability to straighten desk items, furniture, and appliances
Ability to dust, polish, and remove marks
Ability to vacuum carpets and perform floor care
Ability to follow company and safety policies
Ability to report maintenance problems, hazards, accidents, or injuries
Ability to complete safety training
Ability to properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality
Welcome and acknowledge guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak using clear and professional language
Support team to reach common goals
Ensure adherence to quality standards
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance
Move, lift, carry, and place objects in excess of 25 pounds with assistance
Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces
Reach overhead and below the knees
Bend, twist, pull, and stoop
Stand, sit, kneel, or walk for an extended period
Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
Nice to have:
Passionate
Active and takes pride in maintaining well-being
Optimistic
Adventurous
What we offer:
Commitment to being an equal opportunity employer
Valuing and celebrating unique backgrounds
Fostering an environment of rich culture, talent, and experiences
Commitment to non-discrimination
Empowering guests to enhance well-being
Opportunity to bring unique programming to life
Encouragement to embrace personal well-being practices