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An exciting opportunity has arisen for enthusiastic and hard-working individuals to join our Emergency Department team as a Housekeeper. Our Emergency Department and Acute Assessment Unit is a busy, fast-paced environment, caring for children up to 16 years old with acute medical needs and/or injuries. The Housekeeper role is vital to the smooth running of the department, supporting the nursing team with essential non-clinical tasks.
Job Responsibility:
Ensure high standards of cleanliness across patient and non-patient areas
Monitor and maintain stock levels, ordering supplies as required
Collect and deliver pharmacy items and patient food/snack boxes
Provide patients with drinks and snacks as requested
Work closely with the multidisciplinary team to support excellent patient care
Liaise with Estates and Facilities teams to coordinate services and resolve issues promptly
Monitor quality standards, report deficiencies, and take appropriate action
Adapt the environment to meet diverse and special needs in partnership with staff and families
Support clinical teams in a non-clinical capacity to enhance patient experience
Carry out specific tasks for individual patient needs as directed by the nurse in charge
Requirements:
Must undertake training of the post
Functional English and maths qualification or equivalent
Experience in customer care
To have good communication skills: verbal and written
Physical ability to perform the duties of the post
Commitment to: Caring environment. Safe working
Enthusiastic, approachable and friendly
Work as a member of the multi-disciplinary team and independently
Motivated to undertake further training
Nice to have:
Customer care hygiene qualifications at intermediate level
Experience of working with children and their families with health care needs