Housekeeper

• Prepare guest bedrooms to an exceptional standard, including bed-making and linen changes
• Thoroughly clean, sanitise and restock bathrooms, ensuring towels and amenities are refreshed
• Vacuum, mop and maintain flooring to consistently high standards throughout the residences
• Dust and clean furniture, touchpoints, staircases, corridors and guest circulation areas
• Maintain shared/public areas, including unique spaces such as the cinema room
• Keep connected outdoor areas tidy, clean and guest-ready
• Report maintenance or housekeeping concerns promptly
• Respond warmly and professionally to guest enquiries, supporting a seamless stay

• High standards of personal presentation
• Warm, friendly manner with a natural ability to engage with guests
• Ability to work independently and as part of a team
• Physically able to stand for long periods and carry housekeeping equipment
• Ability to follow instructions accurately
• Strong communication skills
• Time-management skills with the ability to prioritise during turnarounds
• Discretion and respect for guest privacy
• Full driving license required

Previous housekeeping experience desirable

• A positive workplace environment with opportunities to develop both personally and professionally
• Complimentary use of our gym and wellbeing classes
• Complimentary access to our Spa and swimming pools and 50% off Spa Treatments
• 30% discount for all our colleagues and free delivery for any online purchases
• Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants
• Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
• Complimentary staff meal each shift
• Colleague recognition programme “Newt Awards” with the opportunity to achieve amazing rewards including a complimentary Hotel Stay
• Support from our Employee Assistance Programme for both yourself and your family including unlimited 24/7 remote GP appointments
• Access to our Cycle to Work scheme
• Regular team engagement activities including Fun Squad events such as Go-Karting and Wine Tasting
• Up to 30 days annual leave each year for our full-time team