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Housekeeper

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Marriott Bonvoy

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Location:
United States , Detroit

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

19.54 USD / Hour
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Job Description:

Housekeeper position at The Westin Detroit Metropolitan Airport. The role involves maintaining cleanliness and order in guest rooms and public areas, following safety procedures, and providing excellent guest service.

Job Responsibility:

  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport to assigned area
  • Enter guest rooms following procedures
  • Replace guest amenities and supplies
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check all appliances are present and working
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and perform floor care duties
  • Follow company safety and security policies
  • Report maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • No high school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to respond promptly to requests
  • Ability to fill and transport supply cart
  • Ability to follow procedures for entering guest rooms
  • Ability to replace amenities, linens, and terry
  • Ability to clean bathrooms, remove trash, and perform cleaning duties
  • Ability to follow company safety and security policies
  • Ability to report maintenance problems, hazards, accidents, or injuries
  • Ability to complete safety training
  • Ability to maintain professional uniform and appearance
  • Ability to maintain confidentiality
  • Ability to welcome and acknowledge guests
  • Ability to anticipate and address guest service needs
  • Ability to assist individuals with disabilities
  • Ability to thank guests with genuine appreciation
  • Ability to speak using clear and professional language
  • Ability to support team goals
  • Ability to adhere to quality standards
  • Ability to move, lift, carry, and place objects weighing ≤25 lbs without assistance and >25 lbs with assistance
  • Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces
  • Ability to reach overhead and below knees, bend, twist, pull, and stoop
  • Ability to stand, sit, kneel, or walk for extended periods
  • Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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