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A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.
Job Responsibility:
Support general resort operations by cleaning resort units and maintaining resort quality standards
Clean the resort units to include sleeping quarters, kitchens, bathrooms and living rooms
Maintain and adhere to housekeeping detail standards
Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds
Replenishes supplies, such as kitchenware and toiletries
Sort, count, fold, mark, or carry linens
Maintain positive customer and associate relationships
Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
Handle guest issues to resolution in an effort to improve the guest experience
Requirements:
Ability to work in a fast paced environment
Strong ability to communicate effectively with employees, guest and owners
Possess ability to work independently and follow instructions
A professional appearance and positive, can-do attitude with team focus