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Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A 'hosted home', bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.
Job Responsibility
Ensuring all member toilets are clean and smelling fresh and lavatories facilities to be fully stocked with towels, toilet paper and toiletries
Ensuring that towel baskets are emptied regularly, all floor mats are clean and bins are empty
Performing a variety of cleaning duties such as sweeping, mopping, dusting, vacuuming, and, and polishing
Carrying out regular spot checks of the public areas in order to maintain high standards throughout the club
Dusting and wiping walls, doors, and tabletops, walls keeping mark free, all doors to be cleaned as necessary
Following and completing a cleaning daily check list
Acting upon member requests and special requirements where necessary
Reporting any maintenance issues to the Head Housekeeper and Chief Engineer
Passing on all information relevant to the cleaning of our members club areas to the Head Housekeeper e.g. maintenance issues, special requirements and requests etc
Suggesting changes or improvements increasing accuracy, efficiency, cost reductions and to improving member's experience
Having good communication skills and proficiently liaising with all departments on an ongoing basis
close relationships with culinary and food and beverage operational teams
Requirements
At least 1 year proven experience in a Housekeeper role within a luxury / lifestyle hospitality business
Excellent time-management skills
comfortable prioritising what is important during busy periods
Obsessive about attention to detail
Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members
A genuine passion for hospitality and hosting
What we offer
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across Ennismore brand
Birthday day off
Staff food
Pension
Health cash plan
Life assurance
28 days holiday, inclusive of bank holidays, which increases with length of service