Housekeeper - Lobby and public areas attendant p.m. shift Job at Pyramid Global Hospitality (Cleveland)

Job Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Job Responsibility

Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of resort/hotel cleanliness
Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
Pickup clean linen and refill the par stock of linen on each floor pantry
Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
Clean all public areas in the prescribed manner while following department standard operating procedures
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
Always respond in a friendly, helpful manner to guests and other team members.

Requirements

Housekeeping experience desirable
Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to move, traverse, position self to reach corners on floors and high places
observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
Lift, carry and position loads of at least 25lbs.

What we offer

Comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

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Housekeeper - Lobby and public areas attendant p.m. shift

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