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The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused PM House Person to join its fun-spirited team! Must work evenings and weekends. The 250+ room hotel, with nearly 5,000 square feet of meeting space, is conveniently located for business and leisure travelers. Our property is just a short drive from the world-famous Mall of America. We offer a full-service, modern American restaurant with creatively crafted Food and Beverage with a Minnesota twist. Other amenities include our indoor, heated, junior Olympic-sized pool, whirlpool, and 24-hour fitness center. SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service across our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career. The Housekeeping Houseperson is responsible for maintaining all guest-facing and back-of-house public areas in impeccable condition and supporting Room Attendants with linen delivery, trash removal, and supply restocking. This position is essential to cleanliness, safety, and guest satisfaction throughout the property. Carry out all responsibilities in accordance with safety protocols and hotel standards.
Job Responsibility
Thoroughly clean and sanitize public restrooms, including toilets, urinals, sinks, mirrors, stalls, and floors
Clean all floors in public areas, including lobbies, hallways, elevators, stairwells, entrances, restaurants, and banquet pre-function areas, using vacuums, mops, and floor machines as needed
Dust furniture, fixtures, shelves, and artwork by extending arms overhead, bending, or stooping
Polish and clean metal surfaces and glass areas using appropriate cleaning agents
Empty trash and recycling containers and clean ashtrays as needed
Replenish restroom supplies (soap, paper towels, toilet paper) and report maintenance issues promptly
Deliver clean linens, towels, amenities, and supplies to Room Attendants
Remove and transport soiled linens, trash, and recycling from guestroom floors to designated disposal or processing areas
Remove all dishware, glassware, and other service items left behind by guests in corridors, service landings, or other common areas. And take it to the designated area in the kitchen
Stock and maintain housekeeping closets and supply areas to ensure Room Attendants have the necessary items
Fulfill and deliver guest requests promptly and accurately (e.g., extra towels, pillows, amenities)
Assist with deep-cleaning projects and special housekeeping assignments as needed
Communicate guestroom maintenance issues to the appropriate department promptly
Report suspicious persons, safety hazards, and maintenance needs to the appropriate departments
Assist guests and employees during emergencies by providing instructions or directing them to safety procedures
Operate cleaning equipment and chemicals safely per training and safety data guidelines
Requirements
Knowledge of chemical cleaning agents and safe handling procedures
Ability to operate commercial vacuums, polishers, and other cleaning equipment
Ability to stand, walk, bend, stoop, reach, push, and lift to 50 lbs. for extended periods
Ability to follow verbal and written instructions with minimal supervision
Strong commitment to guest service and teamwork in a unionized environment
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
What we offer
EARLY PAY OR EARNED WAGE ACCESS (we get paid before payday)
medical, dental, and vision benefits through UNITE HERE Local 17
paid time off
wellness programs
excellent hotel discounts
Eligible for up to two raises per year during the first four years of employment