House Person (Lobby) Job at Spire Hospitality (Detroit)

Room Attendant - Housekeeper

The Room Attendant position at HHM Hotels is a vital role that ensures guest roo...

Location

United States , Saint Petersburg

Salary:

Not provided

OysterLink

Expiration Date

Until further notice

Requirements

High school diploma preferred
Previous housekeeping experience required or equivalent training
Understand and communicate in English

Job Responsibility

Greet guests upon interaction with a warm and friendly greeting
Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
Change bed linens and replace towels and other amenities
Clean and polish furniture and fixtures
dust furniture, walls or equipment
Notify managers concerning the need for repairs in guest rooms
Process guest items left in rooms according to lost and found policy
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
Perform house person and lobby attendant duties when short staffed or during peak periods
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction

What we offer

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Benefits

Front Desk Manager

As the Guest Service Manager, you are responsible for all aspects of the front d...

Location

United States

Salary:

60000.00 - 75000.00 USD / Year

Marriott Bonvoy

Expiration Date

April 11, 2026

Requirements

Must have minimum of three-years front desk experience
Strong background of supervisory experience
Possess excellent verbal and written communication skills
Proven track record resolving guest problems and expediting solutions
Understand daily hotel operations and systems
Must read, write and speak the English language. Bi-lingual Spanish preferred
Flexible schedule during high business volume

Job Responsibility

Closely monitor front desk operations including: reservations, check-ins, check-outs, upgrades, room moves, billing, and guest follow-up
Manage front desk team, including, scheduling/breaks, training, performance management, hiring, termination
Create weekly staffing schedule per guidelines in the Employee Policy Guide. Review and adjust staffing daily to ensure optimum staffing levels
Adhere to staffing and budget guidelines
Assist in budgeting and monthly planning
Ensure all service standards are met and adhered to. Remain calm and alert, and resolve guest complaints within guidelines. Protect guest sentiment by representing and promoting the hotel and dealing positively with the public. Follow the LEARN model
Work seamlessly and communicate clearly cross-functionally
Promptly answers the telephone and email inquiries from internal and external communication streams. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest
Monitor guest accounts and room inventory

What we offer

Medical, dental, vision, 401k with company match, paid time off, incentive program, transferable ski pass, & restaurant discount

Fulltime

New

Guest Experience Agent

The Guest Experience Agent plays a vital role in delivering highly personalized,...

Location

Italy , Venezia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One+ years of experience within a luxury hotel or similar high‑end hospitality environment
Excellent interpersonal and communication skills
Strong cross‑cultural sensitivity and a natural customer‑service orientation
A guest‑centric mindset with a deep understanding of the importance of preferences, personalization, and emotional engagement
Passion for delivering intuitive and memorable experiences
Strong organizational skills and the ability to multitask in a fast‑paced environment
Fluency in English and Italian

Job Responsibility

Welcome and register hotel guests, establish method of payment, introduce rooms and facilities, and coordinate luggage delivery to guest rooms
Check guests out of the hotel, prepare and explain bills clearly and professionally
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Serve as a primary point of contact for assigned guests, managing communications and needs from pre‑arrival to departure, including VIP correspondence and amenity coordination
Engage with in‑house guests throughout the property — lobby, F&B outlets, Spa, pool — offering guidance, assistance, and personalized recommendations
Respond promptly to guest requests both in person and over the phone, including directions, restaurant bookings, transportation, and concierge‑style support
Log guest preferences, interactions, and follow‑up tasks into Four Seasons systems to support recognition and personalization
Conduct VIP room inspections and ensure amenities, details, and special touches are perfectly prepared
Assist other departments during peak periods, ensuring continuity of guest service and smooth cross‑functional collaboration
Own service recovery efforts by addressing guest concerns with empathy, taking corrective action, and ensuring appropriate follow‑up

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Guest Services Attendant

Opportunity for a Guest Services Attendant / Luggage Porter to join Four Seasons...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in luxury hospitality operations
Natural talent for ensuring guests feel at home
Excellent interpersonal and relationship-building skills
Exceptional eye for detail
Legal right to work in Italy
Fluency in English and Italian

Job Responsibility

Guest transport
Greeting guests and assisting with luggage during arrival and departure
Managing errands including deliveries and collections from guest rooms
Managing transport of hotel packages and parcels
Ensuring high level of cleanliness in lobby and luggage storage room
Assisting guests at Front of House Desk
Responding to guest requests with personal recommendations

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at Employee Restaurant
Employee Experience initiatives
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Housekeeping House Person

Ensure cleanliness of guest floor corridors, foyers, stairwells, and public vend...

Location

United States , Park Ridge

Salary:

17.50 USD / Hour

Spire Hospitality

Expiration Date

Until further notice

Requirements

Any combination of education and experience that provides the required knowledge, skills and abilities
Previous janitorial experience preferred
Additional language ability preferred
Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment
Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs
Ability to comprehend and follow instructions
Ability to learn and apply hazardous chemical training standards during new hire introductory period
Basic ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security

Job Responsibility

Stock linen closets with amenities and supplies for room attendants
may include taking supplies directly to room attendants
Empty room attendant carts of soiled linen and trash
Clean and remove spots from corridor walls and door
Polish and clean mirrors, room numbers on guest room doors, and elevator doors
Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers
Flip mattresses and move furniture as assigned by supervisor
Assist room attendants with removal of trash and linen from guest rooms during high occupancy turnover
Assist carpet cleaner with relocation of furniture
Respond to guest questions

Parttime

Housekeeping Supervisor

The Housekeeping Supervisor directs a section of the Housekeeping staff to ensur...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1 year of housekeeping experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Team leadership and supervisory skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of HotSOS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 30 lbs

Job Responsibility

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel
Trains and coaches the staff
Schedules work to be done daily, collects room and floor status sheets for assigned work areas
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
When standards have been missed, brings employee back to room to correct the deficiency
Coordinates work orders in assigned section
Follows up to be sure work is completed
Releases checkout rooms to be sold
Monitors the performance of House Attendants

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Door Greeter

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States of America , Los Angeles

Salary:

24.98 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

1 year of guest or customer service experience (preferably in a hotel/hospitality environment)
High School diploma, GED or equivalent
Previous experience in a luxury setting preferred

Job Responsibility

Maintain a professional appearance and open front entrance doors to welcome guest in and out as needed
Greet guest by name and create memorable moments when possible
Engage with new and returning guest making them feel as they are in their home away from home
Anticipate guests’ needs, and respond quickly & professionally to all guest requests
Provide information on hotel amenities and facilities
Maintain and demonstrate knowledge of the surrounding areas to give directions as needed
Communicate with GSM & AGSM to ensure proper preparation for group arrivals and departures
Maintain a professional appearance and a cordial attitude towards all guests and team members
Maintain a clean, pleasant and safe working environment, assuring all main entrance area is nice and tidy
Consistently practice and maintain the highest standards of professionalism when interacting with fellow team members, management, patrons and our guests

What we offer

Investment in your Wellbeing
Complimentary Meal
Free on-site parking
Growth & Development opportunities

Parttime

Lobby Ambassador

JLL supports the Whole You, personally and professionally. Our people at JLL and...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience of working within a Corporate or 5* Hotel Reception environment
Independent and self-managing worker
Strong customer service skills
Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy
Ability to use initiative and remain calm under pressure
A strong team player with the ability to multi-task & prioritise work commitments
Flexible approach to departmental requirements
Good educational background & a solid command of written & spoken English
Good sense of humour & an approachable personality

Job Responsibility

Cover Front of House and Reception services with our client’s office
Welcome Meet and greet for all visitors and clients
Assist with internal/External bookings as required with full meeting room accountability including hospitality and additional cleaning as required
Ensuring that all meeting rooms, services, VC, facilities and public areas are set and maintained to the expected standards
Reporting issues as identified to the relevant colleague/raise a ticket on Corrigo
Weekly floor walks to assist the AFM
Ensuring clear desk policy is upheld and challenge unescorted visitors
Ownership and ability to facilitate room set ups – including moving flexible furniture
Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required

Parttime

House Person (Lobby)

Spire Hospitality

Location:
United States , Detroit

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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