House Operations Manager

• Manage and coordinate all aspects of house operations including housekeeping, catering, maintenance, and guest services
• Lead, motivate and develop a diverse team to deliver excellent customer service and operational efficiency
• Plan and implement operational strategies that improve workflows and enhance guest satisfaction
• Maintain compliance with health and safety regulations, hygiene standards, and company policies
• Monitor budgets, control costs, and ensure profitability of house operations
• Liaise with suppliers and contractors to secure quality goods and services at competitive prices
• Resolve operational issues promptly and professionally, ensuring minimal disruption
• Prepare and present regular reports on operations performance and improvement plans to senior management

• Proven experience in a managerial role within the hospitality or catering industry, preferably in house operations management
• Strong leadership skills with the ability to inspire and manage a team effectively
• Excellent organisational and multitasking abilities
• Sound knowledge of health, safety, and hygiene regulations
• Good financial acumen with experience managing budgets and controlling costs
• Exceptional communication and interpersonal skills
• Ability to work proactively and solve problems independently
• Familiarity with management software and Microsoft Office suite
• Relevant qualifications in hospitality management or related fields are desirable

Relevant qualifications in hospitality management or related fields are desirable

• Competitive salary package tailored to your skills and experience
• Permanent, full-time position offering job security and career development
• Generous holiday entitlement and paid leave
• Supportive and inclusive working environment
• Opportunities for professional training and advancement within the HFS Group
• Employee discounts and perks associated with the hospitality sector