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A well-established, recently renovated private home in Marylebone is seeking an experienced and dedicated House Manager to join their team. The property serves both as a private family residence and a venue for the principal’s highest-level client entertaining, and the standard throughout is exceptional. The household is a warm, creative and highly aesthetic environment, home to a significant art and design collection, and the family values both professionalism and a collaborative team spirit. The House Manager will act as the single point of contact for all matters relating to the home, supported by a wider team.
Job Responsibility:
Serve as the single point of contact for the principals on all matters relating to the household
Manage the other household staff, so that everyone knows what to do including 2 full time housekeeper/cooks, 2 freelance rota chefs, 1 part-time weekend housekeeper, rota nannies – with support of the family office and external HR consultant
Manage freelancers, additional support staff and subcontractors as needed including – repair men, A/V consultants, lift maintenance, decorators, gardeners, plumber, dog walkers, florists, waiters for more formal events, storage facility, steam room specialist, window cleaners, etc.
Maintain clear and proactive communication with the family office, PAs, and principal’s driver to ensure all household members have full visibility of family movements
Establish and maintain comprehensive household systems including a house manual, inventories, maintenance schedules, packing lists, and supply management
Lead on property maintenance and minor renovation works — obtaining quotes, overseeing contractors, and ensuring best value
Recruit, trial, train and manage household staff, including handling holiday requests and sick cover
Manage packing and unpacking for the principals’ travel, ensuring all requirements are met for each trip
Oversee a large and carefully curated wardrobe, including vintage and seasonal clothing, with the support of the housekeeping team
Act as the primary contact for all household purchasing outside of childcare – including food, toiletries, cleaning products, wine, flowers, and homewares – maintaining accurate inventories throughout
Manage household accounts in collaboration with the family office team
Care for and maintain a valuable collection of art and design objects, liaising with installers and restorers as required
Cover practically within the house during staff absences or periods of high demand
Requirements:
Highly experienced in a similar House Manager or senior Head Housekeeper role within a private household
Hands-on and collaborative in approach
Exceptionally organised with strong attention to detail and a natural ability to create clear, functional systems
Committed to sustainability and organic living, with an understanding of chemical-free and environmentally conscious household management
Technology proficient, including confidence troubleshooting home systems such as AV, smart lighting (Lutron), heating controls, and door entry systems
Proficient in Outlook, Excel, Word, Dropbox, and Google Docs
A confident communicator with the professionalism to liaise effectively with a family office, external advisors, and senior household staff
Discreet, loyal, and committed to a long-term placement
Nice to have:
An interest in plants and horticulture would be an advantage, given the importance of houseplants and cut flowers within the home