House and Events Co-ordinator

• Take ownership of the guest journey for confirmed Yarlington House stays following handover from the Sales Team
• Act as the key pre-arrival contact for guests, building relationships and understanding preferences
• Coordinate personalised itineraries, estate experiences, dining reservations, transport and special requests
• Gather guest details including dietary requirements, celebration information and stay preferences
• Produce and manage operational documents including itineraries, rooming lists, arrival schedules and handover notes
• Communicate guest requirements clearly to operational teams and lead briefings where required
• Support the planning and delivery of exclusive-use stays, events and group bookings
• Liaise with internal teams, suppliers and contractors to ensure every detail is compliant, organised and guest-ready

• Experience within luxury hospitality, guest services, reservations, concierge or events
• Exceptional organisation, administration skills and attention to detail
• Confident communication skills, both written and verbal
• A warm, professional and guest-focused approach
• Ability to manage multiple bookings, priorities and guest requirements at once
• Strong IT skills, including Microsoft Office and booking or reservation systems
• A calm, collaborative and solutions-focused mindset under pressure
• Flexibility to support evenings, weekends and holidays when required

Driving license

• A positive workplace environment with opportunities to develop both personally and professionally
• Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary
• Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa treatments
• Stay in shape with complimentary use of our gym and wellbeing classes
• Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting
• Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases
• Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
• We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay
• Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants
• A team that knows how to have fun with regular team engagement activities, including Fun Squad events
• Up to 30 days annual leave each year for our full-time team
• Tronc