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Dave's Hot Chicken is a renowned fast-casual restaurant brand specializing in Nashville-style hot chicken. Founded by four friends—Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan—who combined culinary expertise and entrepreneurial spirit to create an outstanding hot chicken experience. Dave, a chef trained in Thomas Keller's French Laundry organization, along with his friends, started this venture from a small stand in East Hollywood with a simple menu focusing on delivering the juiciest, most tender chicken pieces, seasoned with a unique spice blend ranging from mild to extremely spicy "The Reaper." Their authentic recipe and dedication to quality quickly gained popularity,...
Job Responsibility:
Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
Communicate to their immediate supervisor when additional training guidance and practice is needed
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Follow all company guidelines for food and cash controls
follow all cost control guidelines to maintain and minimize Restaurant costs and effectively use all products, supplies, and equipment facilities
Are performance-oriented and performance driven
understand performance expectations and are aware of performance results
Requirements:
Current student or high school diploma/GED preferred
Must be at least 16 years old
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to bend and stoop and lift 50 - 75 lbs. comfortably
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with Teammates and the Restaurant Management Team
Excellent time management skills
Must have reliable transportation to work
Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates