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The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.
Job Responsibility:
Controls labor costs by supervising daily staffing levels while driving efficiency
Retains control of production costs, supply costs, and inventory by adhering to all standards of operation
Audits service and quality on a regular basis
Adheres to all standards and established tracking procedures daily
Develops and implements strategies to achieve customer satisfaction goals
Supervises teamwork and service on a regular basis
Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures
Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale
Assists in annual employee reviews and supervises interim performance issues
Supervises accurate adherence to Aramark's time and attendance procedures
Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs
Ensure all employees are trained according to company standards for safety, health, and sanitation procedure
Requirements:
Must have 3-5 years of relevant experience
Current Certifications as needed
Must be able to perform physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing