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We are seeking a Hotel Valet & Bellman who is warm, professional, and passionate about creating a memorable guest experience from arrival to departure. As a key member of the front-of-house team, you’ll provide both valet and bell services—greeting guests, assisting with luggage, parking vehicles safely, and ensuring every guest enjoys a smooth, welcoming, and stress-free experience. This role is ideal for someone who enjoys fast-paced, guest-facing work and takes pride in providing exceptional service that reflects AvantStay’s brand standards.
Job Responsibility:
Warmly welcome guests upon arrival, providing attentive and professional assistance
Safely park and retrieve guest vehicles, following all property and safety procedures
Assist guests with luggage and personal belongings, ensuring proper handling and delivery to guest rooms
Escort guests to their rooms, explaining hotel amenities, property features, and services
Maintain accurate records of vehicle keys and guest information
Keep valet and bell areas clean, organized, and free of hazards
Support the front desk team to ensure seamless guest arrivals and departures
Provide directions, recommendations, and information about AvantStay properties and local attractions
Anticipate guest needs and proactively offer assistance to enhance their stay
Handle guest requests and concerns with professionalism and a guest-first attitude
Uphold AvantStay’s brand image and service standards at all times
Requirements:
Previous hospitality, valet, or customer service experience preferred
Valid driver’s license with a clean driving record (required)
Ability to drive both manual and automatic transmission vehicles
Excellent communication and interpersonal skills with a positive, guest-focused attitude
Professional appearance and demeanor with strong attention to detail
Reliability, flexibility, and willingness to work weekends and holidays
Must reside in the United States
Ability to lift, carry, and transport luggage/items up to 50 lbs
Comfortable standing, walking, and moving quickly for extended periods (up to 8 hours per shift)
Ability to bend, stoop, reach, and safely push luggage carts
Comfortable working indoors and outdoors in varying weather conditions
Ability to safely enter, exit, and operate guest vehicles
What we offer:
Competitive hourly pay ($16-18/hr plus tips)
Medical, Dental & Vision insurance
Discounted stays at AvantStay properties
Career growth opportunities
Supportive leadership and a collaborative team culture