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Hotel Sous Chef

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Marriott Bonvoy

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Location:
United Kingdom , Exeter

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

36000.00 GBP / Year
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Job Description:

We are looking for someone who has rosette level experience, either as a Sous Chef already or an experienced Junior Sous Chef to make the next step. Within this role you will working alongside Matthew Mason. We operate a fine dining restaurant The View, a Café/Bistro open 9am-10pm. We also cater for elite sports teams and meetings and events. So this a varied role where no 2 days are the same. This role is based on a 40 hour week, but extra hours are sometimes needed based on the needs of the business.

Job Responsibility:

  • Manage kitchen shift operations and ensure compliance with Food & Beverage policies, standards and procedures
  • Assist Executive Chef with all kitchen operations and preparation
  • Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions
  • Assist in determining how food should be presented and create decorative food displays
  • Maintain purchasing, receiving and food storage standards
  • Ensure compliance with food handling and sanitation standards
  • Perform all duties of kitchen managers and employees as necessary
  • Recognize superior quality products, presentations and flavor
  • Ensure compliance with all applicable laws and regulations
  • Follow proper handling and right temperature of all food products
  • Operate and maintain all department equipment and report malfunctions
  • Check the quality of raw and cooked food products to ensure that standards are met
  • Supervise and coordinate activities of cooks and workers engaged in food preparation
  • Lead shifts while personally preparing food items and executing requests based on required specifications
  • Utilize interpersonal and communication skills to lead, influence, and encourage others
  • Encourage and build mutual trust, respect, and cooperation among team members
  • Serve as a role model to demonstrate appropriate behaviors
  • Maintain the productivity level of employees
  • Ensure employees understand expectations and parameters
  • Establish and maintain open, collaborative relationships with employees
  • Ensure property policies are administered fairly and consistently
  • Communicate performance expectations in accordance with job descriptions for each position
  • Recognize success performance and produce desired results
  • Provide services that are above and beyond for customer satisfaction and retention
  • Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • Set a positive example for guest relations
  • Empower employees to provide excellent customer service
  • Interact with guests to obtain feedback on product quality and service levels
  • Handle guest problems and complaints
  • Achieve and exceed goals including performance goals, budget goals, team goals, etc
  • Develop specific goals and plans to prioritize, organize, and accomplish your work
  • Utilize the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance
  • Train employees in safety procedures
  • Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
  • Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Participate in the employee performance appraisal process, providing feedback as needed
  • Bring issues to the attention of the department manager and Human Resources as necessary
  • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Analyze information and evaluating results to choose the best solution and solve problems
  • Attend and participate in all pertinent meetings

Requirements:

  • Rosette level experience
  • Experience as a Sous Chef or experienced Junior Sous Chef ready for next step
  • Experience within large hotels desirable
  • Strong knowledge of procurement systems
  • Strong knowledge of health and safety requirements
  • Experience creating rotas
  • High school diploma or GED
  • 4 years experience in culinary, food and beverage, or related professional area
What we offer:
  • Bonus (based on KPIs)
  • £1,000 Joining bonus after 6 months Completion in the role
  • On site Free car Parking
  • Meals on Shift
  • Access to our GYM
  • Global Marriott discounts – stay in style wherever you go
  • Benefit Hub - Access to Discounts & Vouchers

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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