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Hotel/Resort Manager

Morocco, Marrakech-Menara · Job Posted July 02, 2026
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Job Description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Job Responsibility

  • Coordinate and effectively manage the day-to-day operations of the resort
  • Ensure all Resort standards are established, maintained, and consistently enforced
  • Assume the authority of the RVP/General Manager in his absence
  • Maintain strong working relationships with resort owners and participate in owners’ meetings
  • Personally interact with guests, review feedback, and follow up on any service issues or concerns
  • Act as the resort spokesperson in the absence of the RVP/General Manager during emergencies or crisis situations
  • Perform any additional duties or projects assigned by the RVP/ General Manager or Four Seasons Corporate Office
  • Embodies the Four Seasons Evolve Leadership Behaviors
  • Emotionally intelligent leader able to connect with staff at all levels
  • Acts as a true culture ambassador
  • Builds genuine connections with employees and the local community
  • Innovates and enhances the guest experience across all operational areas
  • Ensures Rooms operations deliver personalized luxury
  • Demonstrates strong commercial insight combined with operational discipline
  • Effectively connects daily activities with overarching strategies
  • Ensures that Rooms, F&B, Spa, Retail, and Residences operate with rigorous financial control

Requirements

  • Currently holding a Hotel Manager position
  • Background in Food & Beverage (F&B)
  • Resort experience
  • Experience managing renovations
  • French Speaking
  • Hands on and on the floor leadership style
  • Strong leadership to the operations team
  • Currently serving as a Hotel/ Resort Manager or offering equivalent experience, typically supported by 5 to 10 years in hotel operations and/or management

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