CrawlJobs Logo

Hotel Receptionist

14forty.co.uk Logo

14forty

Location Icon

Location:
United Kingdom , Nottingham

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

12.60 GBP / Hour
Save Job
Save Icon
Apply Position

Job Description:

We're currently recruiting a friendly Receptionist to provide first-class reception service for The Venues Collection on a full time, shift pattern basis. Morning, Evening, Weekend and Public Holiday work is expected.

Job Responsibility:

  • Creating a warm and welcoming atmosphere for all staff and visitors
  • To be fully competent in the use of Opera PMS, PDQ Machines, Telephone Switchboard
  • To provide the highest possible standards when processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests
  • To activate/reissue room keys in accordance with guest confidentiality
  • To verify/adjust billing for guests
  • To complete or handover any special duties or responsibilities that are assigned
  • To balance the daily shift
  • To possess a great knowledge of the building and the services we offer
  • To have a full understanding of any special events that are being run in the centres
  • To answer all incoming calls in a friendly manner
  • To achieve departmental standards as defined in Standards Manual and to follow the procedures laid down
  • To ensure the accuracy of all information and respect its confidentiality
  • To ensure that all equipment in the department is properly used, maintained, and stored and is always kept clean
  • To provide administrative support across a diverse range of areas
  • To develop a sense of responsibility and show adequate respect to the other Reception colleagues and to colleagues from other departments
  • To ensure the reception area is always kept neat and tidy
  • To carry out reception duties on A.M. and P.M. shifts in line with the checklists
  • To understand the banking and charging procedures
  • To be fully aware of the Accident Reporting Procedure, Maintenance Fault Procedure and Fire Policy
  • To represent Compass Group UK&I and maintaining a positive brand image
  • To attend all training, as required
  • To keep yourself informed of the hotel’s goals and objectives
  • Maintain correct standards of dress code, as per the grooming policy and cleanliness of work areas at all times
  • To be fully aware of the fire evacuation procedures
  • To report any accidents, involving guests and staff, and/or potential hazards to the Duty Manager
  • To ensure the accuracy of all information and respect its confidentiality
  • To carry out any other duties as reasonably requested by your Supervisors and Management team
  • To be a valued member of the team, helping and advising colleagues where required

Requirements:

  • Have excellent verbal and written communication skills
  • Possess fantastic organisational skills with the ability to prioritise tasks
  • Be competent in using PCs, Microsoft Office, and general office equipment
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Have the ability to develop and maintain good working relationships
  • Demonstrate exceptional timekeeping and reliability
  • Have the ability to adopt flexible working patterns
What we offer:
  • Healthcare
  • Wellbeing support
  • 23 days' annual leave plus bank holidays
  • Life assurance
  • Meals on duty
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Free wellness, mindfulness, and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
14forty - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Hotel Receptionist

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...
Location
Location
United States , Moon Township, PA
Salary
Salary:
14.00 - 14.50 USD / Hour
prosperahospitality.com Logo
Prospera Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Customer service attitude
  • Excellent communication and organizational skills
  • Must be available to work a flexible schedule, including nights, weekends and holidays.
  • Hotel experience: 1 year (Preferred)
Job Responsibility
Job Responsibility
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Maintain updated records of bookings and payments
What we offer
What we offer
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
Read More
Arrow Right

Front Office Agent

Our Front Office Agents will be the first point of contact with the Hotel's Gues...
Location
Location
Italy , Venice
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as receptionist in structured hotels with standards’ knowledge
  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels
  • Problem solving especially in high-pressure situations
  • Good proficiency in using hotel management softwares and MS Office
  • Bachelor's degree in Hospitality Management or foreign languages is highly preferred
  • Advanced level of English and Italian, and any extra european language
  • Legal right to work in Italy
  • Available for shifts during the weekends and holidays and some nights in rotation
Job Responsibility
Job Responsibility
  • Administering all Front Office operations such as guests’ registration (check-in/check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel’s SOPs
  • Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
  • Managing inbound and outbound e-mails and administrative work
  • Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge
  • Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
  • Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
  • Completing audit procedures
  • Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner
  • Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures
  • Collaborating with local law enforcement and emergency services when necessary
What we offer
What we offer
  • A competitive package (base salary and yearly bonus)
  • Medical Insurance, integrating Collective Labor Agreement one and extended to the family
  • Ticket Restaurant
  • Annual leave
  • ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
  • Learning & development: Opportunity to develop your talent and grow within your property and across the world
  • Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
  • Fulltime
Read More
Arrow Right

Hotel Receptionist

As a Hotel Receptionist, your primary responsibility will be to provide courteou...
Location
Location
United Kingdom , London
Salary
Salary:
35500.00 GBP / Year ▼
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 1 years’ experience in a similar role in the hotel industry or luxury guest services environment
  • Previous experience with Guestline PMS is an advantage
  • A team player with a motivational spirit, highly appreciated to achieve a high level of service
  • French language skills are much appreciated
  • A self-starter who is creative, highly driven, and results-oriented with the ability to be proactive and reactive to both anticipated and sudden changes
  • A high level of personal integrity and confidentiality
  • A willingness to have a flexible working pattern to fit in with the needs of the business
  • Proficiency in the use of Microsoft Office.
Job Responsibility
Job Responsibility
  • Delivering a fast and efficient check-in and check-out service and ensuring that all guest requests are handled in a polite and efficient manner
  • Assisting with rooming and delivering in-room amenities, escorting guests to their room and providing an overview of the room features, including our in-room technology
  • Maintaining guests' profiles updated to have an accurate source of information regarding their needs and preferences
  • Assisting with the arrival of VIP guests and coordinating our guest services on a daily basis, such as pre-arrival emails, VIP reports, personalised guest experiences, room inspections, special room setups, amenities coordination, welcome letters, welcome gifts, room escorts, follow-up during their stay, post-stay follow-up, etc
  • Maintaining a constant knowledge of the area, including restaurants, bars, galleries, exhibitions, concerts, shops, etc. You should have an up-to-date database of the trendiest establishments in the city and be able to suggest to our VIPs the most elite recommendations and provide exclusive reservations
  • Efficiently dealing with all administrative tasks of the Front of House, ensuring the accuracy of guest accounts and invoicing/debiting of guests' credit cards and cash handling
  • Being a hotel ambassador and making sure that the good neighbourhood policies are considered and respected by our guests.
What we offer
What we offer
  • Increased holiday allowance with length of service
  • Complimentary meal while on duty
  • HSF Health Plan*
  • Dental cost reimbursement
  • Optical cost reimbursement
  • Complimentary coverage for your partner and children
  • High street and grocery shopping discounts, as well as discounted cinema tickets and more
  • Gym membership discounts
  • Access to a 24/7 GP advice line and counselling services, including support for dependents
  • Employee referral program for line employees
  • Fulltime
Read More
Arrow Right

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...
Location
Location
United States , Baltimore
Salary
Salary:
Not provided
lordbaltimorehotel.com Logo
Lord Baltimore Hotel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • A minimum of two years previous guest service and reservations experience required
  • Outstanding customer service skills
  • People person
  • Flexible Schedule for various shifts including evenings, weekends and holidays
  • Excellent written, verbal communication and organizational skills
  • Excellent computer skills with previous OPERA experience strongly preferred
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
Job Responsibility
Job Responsibility
  • Greet and assist guests with reservations, confirmations, special requests, etc.
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about the hotel, its policies, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.
What we offer
What we offer
  • Daily complimentary lunch/dinner (depending on your shift)
  • Employee discounts and more
  • Fulltime
Read More
Arrow Right

Front Desk Receptionist

About Four Seasons: Four Seasons is powered by our people. We are a collective o...
Location
Location
United States of America , San Francisco
Salary
Salary:
36.66 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous luxury hotel front desk experience preferred
  • Must have excellent customer service and guest contact skills
  • Ideal candidates will be outgoing and enjoy helping others
  • Candidates with a degree in hospitality, or similar, are preferred
  • Ability to quickly and positively establish rapport is required
  • Above average communication skills - both written and oral - are required
  • Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration
  • You must possess the ability to work in a high volume operation
  • You must also be able to multi-task and complete tasks by established deadlines
  • You must be able to work a flexible schedule (holidays, and/or weekends)
Job Responsibility
Job Responsibility
  • Checks in guest in an efficient and friendly manner, using guest name whenever possible
  • Assures that guest is assigned type of room requested and the correct rate is charged
  • Arranges for luggage to be delivered to guest room
  • Issues correct keys to the guest
  • Ensure revenue is maximized by upselling guest rooms based on availability
  • Checks out guest at end of stay
  • Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
  • Settles bill accurately through credit card or cash transaction
  • Maintains a balanced bank assigned by the hotel
  • Makes change, cashes checks, and exchanges foreign currency
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Spa/Health Club Receptionist

Books, welcomes, and charges out spa guests. Tours guests from spa front desk to...
Location
Location
United States of America , Atlanta
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hotel experience necessary
  • Spa experience preferred
  • Ability to read and write in English
Job Responsibility
Job Responsibility
  • Books, welcomes, and charges out spa guests
  • Tours guests from spa front desk to fitness center, pool area, sundeck and locker rooms explaining the amenities
  • Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
  • Books and cancels appointments, both by phone and in person
  • Issues relaxation lounge salto entry key to male guests
  • Ascertains guest satisfaction, collects keys, posts retail charges and presents bill to guest
  • Maintains a balanced bank assigned by the hotel
  • Handles all guest interactions with the highest level of hospitality and professionalism
  • Utilizes a variety of computer systems to check guests in and out, run daily reports and communicate both internally and externally via chat
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Discounted rates for Parking and/or Marta
  • Fulltime
Read More
Arrow Right

Front Desk Receptionist

Four Seasons Hotel Seattle is looking for a Front Desk Agent who shares our pass...
Location
Location
United States of America , Seattle
Salary
Salary:
25.24 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred experience in a luxury hotel in Front Office and/or Concierge, Guest Services responsibilities
  • Knowledge of the city, activities, and restaurants
  • Willing to experience various restaurants and/or activities in the city to gain more knowledge of venues
  • Works harmoniously and professionally with co-workers and supervisors
  • Ability to multi-task in a high-volume environment
  • Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
  • Excellent written and verbal grammar and composition skills
  • U.S. work authorization is required for this position
Job Responsibility
Job Responsibility
  • Checks in guest in an efficient and friendly manner, using guest name whenever possible
  • Assures that guest is assigned type of room requested and the correct rate is charged
  • Arranges for luggage to be delivered to guest room
  • Issues correct keys to the guest
  • Actively shares with the guest the exclusivity of hotel services, enhanced room product offerings and the unique food and beverage options at Goldfinch Tavern in order to maximize the guest’s in-house experience
  • Checks out guest at end of stay
  • Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
  • Settles bill accurately through credit card or cash transaction
  • Maintains a balanced bank assigned by the hotel
  • Makes change, cashes checks, and exchanges foreign currency
What we offer
What we offer
  • 13 Days Paid Time Off + 10 Paid Holidays/year
  • Medical, Dental, & Vision Insurance
  • 401K Retirement Savings Plan, plus Employer Match Program
  • Complimentary Room Nights and Discounted Rates
  • Complimentary Meals in our Employee Cafeteria
  • Complimentary Uniform Care & Dry Cleaning
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Paid Parental Leave & Short-Term Disability
  • Life Insurance
  • Fulltime
Read More
Arrow Right

Front Desk Receptionist

The Front Desk Receptionist (Part Time) welcomes guests to the property, providi...
Location
Location
United States of America , Scottsdale
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One + years experience working within a luxury hotel or similar environment is considered an asset
  • Excellent interpersonal skills and communication skills
  • Cross cultural sensitivity, and customer service orientation
  • Guest centricity and understanding the importance of guest’s preferences
  • Candidates must have valid work authorization for the U.S.
  • Flexibility to work early mornings, evenings, weekends and holidays
  • Friday/Saturday/Sunday availability required
Job Responsibility
Job Responsibility
  • Welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner
  • Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Parttime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy