Hotel Receptionist Job at Bespoke Hotels (Carnoustie)

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Hotel Receptionist

As a Hotel Receptionist, your primary responsibility will be to provide courteou...

Location

United Kingdom , London

Salary:

35500.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A minimum of 1 years’ experience in a similar role in the hotel industry or luxury guest services environment
Previous experience with Guestline PMS is an advantage
A team player with a motivational spirit, highly appreciated to achieve a high level of service
French language skills are much appreciated
A self-starter who is creative, highly driven, and results-oriented with the ability to be proactive and reactive to both anticipated and sudden changes
A high level of personal integrity and confidentiality
A willingness to have a flexible working pattern to fit in with the needs of the business
Proficiency in the use of Microsoft Office.

Job Responsibility

Delivering a fast and efficient check-in and check-out service and ensuring that all guest requests are handled in a polite and efficient manner
Assisting with rooming and delivering in-room amenities, escorting guests to their room and providing an overview of the room features, including our in-room technology
Maintaining guests' profiles updated to have an accurate source of information regarding their needs and preferences
Assisting with the arrival of VIP guests and coordinating our guest services on a daily basis, such as pre-arrival emails, VIP reports, personalised guest experiences, room inspections, special room setups, amenities coordination, welcome letters, welcome gifts, room escorts, follow-up during their stay, post-stay follow-up, etc
Maintaining a constant knowledge of the area, including restaurants, bars, galleries, exhibitions, concerts, shops, etc. You should have an up-to-date database of the trendiest establishments in the city and be able to suggest to our VIPs the most elite recommendations and provide exclusive reservations
Efficiently dealing with all administrative tasks of the Front of House, ensuring the accuracy of guest accounts and invoicing/debiting of guests' credit cards and cash handling
Being a hotel ambassador and making sure that the good neighbourhood policies are considered and respected by our guests.

What we offer

Increased holiday allowance with length of service
Complimentary meal while on duty
HSF Health Plan*
Dental cost reimbursement
Optical cost reimbursement
Complimentary coverage for your partner and children
High street and grocery shopping discounts, as well as discounted cinema tickets and more
Gym membership discounts
Access to a 24/7 GP advice line and counselling services, including support for dependents
Employee referral program for line employees

Fulltime

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...

Location

United States , Baltimore

Salary:

Not provided

Lord Baltimore Hotel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
A minimum of two years previous guest service and reservations experience required
Outstanding customer service skills
People person
Flexible Schedule for various shifts including evenings, weekends and holidays
Excellent written, verbal communication and organizational skills
Excellent computer skills with previous OPERA experience strongly preferred
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor

Job Responsibility

Greet and assist guests with reservations, confirmations, special requests, etc.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about the hotel, its policies, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.

What we offer

Daily complimentary lunch/dinner (depending on your shift)
Employee discounts and more

Fulltime

Team Member

Here at easyHotel, we are now looking to recruit a fantastic Team Member at our ...

Location

United Kingdom , Milton Keynes

Salary:

12.30 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Happy with flexible working

Job Responsibility

Support with day to day operations
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Inspecting rooms and communicating to maintenance or housekeeping with any issues
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)

What we offer

Bonus
Pension
Staff Rates
Life Insurance
Eye Test Vouchers
Bike to work scheme
Life Assurance scheme
Staff discount on hotel stay
Social event throughout the year to include team engagement day out, summer party, & Christmas event
Training and development opportunities

Parttime

Spa/Health Club Receptionist

Books, welcomes, and charges out spa guests. Tours guests from spa front desk to...

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Hotel experience necessary
Spa experience preferred
Ability to read and write in English

Job Responsibility

Books, welcomes, and charges out spa guests
Tours guests from spa front desk to fitness center, pool area, sundeck and locker rooms explaining the amenities
Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Books and cancels appointments, both by phone and in person
Issues relaxation lounge salto entry key to male guests
Ascertains guest satisfaction, collects keys, posts retail charges and presents bill to guest
Maintains a balanced bank assigned by the hotel
Handles all guest interactions with the highest level of hospitality and professionalism
Utilizes a variety of computer systems to check guests in and out, run daily reports and communicate both internally and externally via chat
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Parking and/or Marta

Fulltime

Front Desk Receptionist

Four Seasons Hotel Seattle is looking for a Front Desk Agent who shares our pass...

Location

United States of America , Seattle

Salary:

25.24 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Preferred experience in a luxury hotel in Front Office and/or Concierge, Guest Services responsibilities
Knowledge of the city, activities, and restaurants
Willing to experience various restaurants and/or activities in the city to gain more knowledge of venues
Works harmoniously and professionally with co-workers and supervisors
Ability to multi-task in a high-volume environment
Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
Excellent written and verbal grammar and composition skills
U.S. work authorization is required for this position

Job Responsibility

Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Actively shares with the guest the exclusivity of hotel services, enhanced room product offerings and the unique food and beverage options at Goldfinch Tavern in order to maximize the guest’s in-house experience
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency

What we offer

13 Days Paid Time Off + 10 Paid Holidays/year
Medical, Dental, & Vision Insurance
401K Retirement Savings Plan, plus Employer Match Program
Complimentary Room Nights and Discounted Rates
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability
Life Insurance

Fulltime

Front Desk Receptionist

Receptionist is the first point of contact for guests, responsible for providing...

Location

Azerbaijan , Baku

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proficiency in using software specific to hotel operations (Opera) for checking guests in and out, managing reservations, and processing payments
Ability to navigate and utilize reservation systems to book and modify guest accommodations, manage room inventory, and handle special requests
Familiarity with POS systems for processing payments, managing guest charges, and generating receipts
Strong written communication skills for responding to guest inquiries, and sending follow-up emails
Knowledge of basic accounting principles and procedures for handling cash transactions, balancing cash drawers, and processing refunds
Accurate and efficient data entry skills for updating guest information, recording preferences, and maintaining guest profiles in the hotel's database
Ability to communicate effectively in multiple languages, particularly in areas with diverse clientele, to assist international guests
Capacity to quickly resolve issues and address guest concerns with professionalism and diplomacy, ensuring guest satisfaction
Strong customer service mindset with a focus on meeting and exceeding guest expectations
Keen attention to detail to ensure accuracy in processing reservations, payments, and guest

Job Responsibility

Greet guests upon arrival, check them in, and provide necessary information about the hotel's facilities, services, and amenities
Handle guest reservations, including making bookings, modifying reservations, and ensuring accuracy of guest details
Efficiently process guest arrivals and departures, collect payments, and issue room keys while adhering to hotel policies and procedures
Address guest inquiries, requests, and complaints promptly and professionally, providing solutions to ensure guest satisfaction
Manage incoming calls, transfer calls to appropriate departments or guest rooms, and take messages accurately
Handle cash transactions, process payments, and reconcile cash drawers at the end of each shift
Assign guest rooms based on availability, guest preferences, and special requests, ensuring efficient utilization of room inventory
Perform administrative tasks such as filing, photocopying, and maintaining records related to guest bookings, payments, and correspondence
Monitor guest activity, enforce hotel security protocols, and respond to emergency situations according to established procedures
Provide information and recommendations to guests regarding local attractions, dining options, transportation, and entertainment

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Front Desk Receptionist

The Front Desk Receptionist (Part Time) welcomes guests to the property, providi...

Location

United States of America , Scottsdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One + years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences
Candidates must have valid work authorization for the U.S.
Flexibility to work early mornings, evenings, weekends and holidays
Friday/Saturday/Sunday availability required

Job Responsibility

Welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Parttime

Hotel Receptionist

Bespoke Hotels

Location:
United Kingdom , Carnoustie

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

Expiration:
April 29, 2026

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