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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Hotel Receptionist

United Kingdom, London · Job Posted March 05, 2026
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Job Description

We are recruiting a Hotel Receptionist, to be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach, with the focus on Customer Service in both in Reception and F&B. Responsible for the day-to-day supervision of both Front Office and Food & Beverage operations, ensuring brand standards are met, profitability is achieved, and a seamless guest experience is delivered across all departments.

Job Responsibility

  • Daily operations to brand and legal standards across Reception and F&B
  • Follow departmental operating standards and procedures
  • Ensure compliance with fire safety, food safety, licensing laws, health & safety, and employment legislation
  • Respond to audit results and ensure consistent hygiene and operational standards
  • Be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach
  • Responsible for the day-to-day supervision of both Front Office and Food & Beverage operations, ensuring brand standards are met, profitability is achieved, and a seamless guest experience is delivered across all departments

Requirements

  • Knowledge of Oracle Opera 5
  • Knowledge of Microsoft 365

What we offer

  • Exclusive Discounts & Perks – Special rates at Marriot & Cycas Hotels, and access to a benefits platform with discounts on shopping, gym memberships, and holidays
  • Health & Wellbeing – Free medical plans, workplace pension, financial advice and free counselling sessions to support your mental health
  • Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive
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