Hotel Receptionist Job at 360 Resourcing Solutions (London)

Hotel Receptionist

As a Receptionist at Estelle Manor, you will offer a warm and friendly welcome f...

Location

United Kingdom , Witney

Salary:

30804.80 - 33804.80 GBP / Year ▼

Maison Estelle

Expiration Date

July 12, 2026

Requirements

Previous hotel reception experience is essential
Working knowledge of Opera would be highly advantageous
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Passionate about delivering exceptional guest experience with keen attention to detail

Job Responsibility

Offer a warm and friendly welcome for all our members and guests arriving to the estate
Assist in completing financial and administrative responsibilities during the check in process in an efficient and positive manner

What we offer

Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals provided during shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees to help create The Estelle Way
Recommend-a-friend bonus scheme

Hotel Receptionist

The Front Office Team is responsible for first impressions; this means everythin...

Location

United Kingdom , London

Salary:

29522.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a similar role, preferably in a 4* environment
Excellent communication skills
Ability to remain calm whilst working under pressure
Intuition and dedication to people
Warm, people-oriented demeanour
Team-first attitude
Positive outlook and outgoing personality
Flexibility
Problem-solving skills
Multi-tasking ability

Job Responsibility

Provide a great guest experience by enabling a smooth arrival and departure experience
Becoming a brand ambassador, embodying the ethos and culture values
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London
Ensuring that all guests have the appropriate credit facilities established
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through upselling
Providing all required information about the Hotel, available services, and facilities

What we offer

Service Charge
Healthcare Plan
Specific monetary incentive schemes for upselling from the day you start
Employee and Friends & Family discount rates across Hyatt Hotels worldwide
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
Recruit a friend scheme - £350
Uniform Provided
Workplace pension scheme

Fulltime

Hotel Receptionist

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

United Kingdom , Exeter

Salary:

13.10 GBP / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

What we offer

FREE on-site parking
Meal on duty
Access to our GYM
Global Marriott discounts – stay in style wherever you go!
Benefit Hub - Access to Discounts & Vouchers

Fulltime

Hotel Receptionist

Location

Austria , Damüls

Salary:

2300.00 EUR / Month

Talent Odyssey

Expiration Date

Until further notice

Requirements

Previous professional experience as a hotel receptionist in Austria or Germany is required
German proficiency at a B1–B2 level
Experience with standard hotel management software
No driver's license or private vehicle is required
This position is specifically looking for Austrian or German citizens

What we offer

Accommodation provided free of charge
Meals provided free of charge

Fulltime

Hotel Receptionist

Are you passionate about delivering exceptional guest experiences? Do you thrive...

Location

Ireland , Cork

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role (hospitality experience desirable)
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Ability to work well under pressure in a busy environment
A positive attitude, warm personality, and genuine passion for guest service
Flexibility to work shifts, including mornings, evenings, weekends, and holidays

Job Responsibility

Greet all guests warmly and professionally while delivering a high-standard, personalised service
Manage check-ins, check-outs and reservations efficiently using our hotel systems
Handle guest enquiries in-person, by phone, and by email
Assist with billing, payments, and daily cash procedures
Coordinate with housekeeping, reservations, and other departments to ensure an outstanding guest stay
Maintain the lobby and front desk areas to brand standards
Support the Front Office Manager and wider team as needed

What we offer

Opportunities for career progression across 14 hotels nationwide
Comprehensive training and development programmes
Discounted rates across The iNUA Collection hotels
Access to our Employee Assistance Programme
Free meals on duty
Free parking
Staff discounts on spa treatments, dining, and more

Fulltime

Hotel Receptionist

We're currently recruiting a friendly Receptionist to provide first-class recept...

Location

United Kingdom , Nottingham

Salary:

12.60 GBP / Hour

14forty

Expiration Date

Until further notice

Requirements

Have excellent verbal and written communication skills
Possess fantastic organisational skills with the ability to prioritise tasks
Be competent in using PCs, Microsoft Office, and general office equipment
Display passion for delivering excellent customer service
Be an excellent team player
Have the ability to develop and maintain good working relationships
Demonstrate exceptional timekeeping and reliability
Have the ability to adopt flexible working patterns

Job Responsibility

Creating a warm and welcoming atmosphere for all staff and visitors
To be fully competent in the use of Opera PMS, PDQ Machines, Telephone Switchboard
To provide the highest possible standards when processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests
To activate/reissue room keys in accordance with guest confidentiality
To verify/adjust billing for guests
To complete or handover any special duties or responsibilities that are assigned
To balance the daily shift
To possess a great knowledge of the building and the services we offer
To have a full understanding of any special events that are being run in the centres
To answer all incoming calls in a friendly manner

What we offer

Healthcare
Wellbeing support
23 days' annual leave plus bank holidays
Life assurance
Meals on duty
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets
Regular emails filled with the best discounts and savings available
Receive Wow Points every time you spend and use them on a wide range of brands

Fulltime

Hotel Receptionist

We are recruiting a Hotel Receptionist, to be totally customer focused by consis...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Knowledge of Oracle Opera 5
Knowledge of Microsoft 365

Job Responsibility

Daily operations to brand and legal standards across Reception and F&B
Follow departmental operating standards and procedures
Ensure compliance with fire safety, food safety, licensing laws, health & safety, and employment legislation
Respond to audit results and ensure consistent hygiene and operational standards
Be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach
Responsible for the day-to-day supervision of both Front Office and Food & Beverage operations, ensuring brand standards are met, profitability is achieved, and a seamless guest experience is delivered across all departments

What we offer

Exclusive Discounts & Perks – Special rates at Marriot & Cycas Hotels, and access to a benefits platform with discounts on shopping, gym memberships, and holidays
Health & Wellbeing – Free medical plans, workplace pension, financial advice and free counselling sessions to support your mental health
Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive

Hotel Receptionist

As a Hotel Receptionist, your primary responsibility will be to provide courteou...

Location

United Kingdom , London

Salary:

35500.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A minimum of 1 years’ experience in a similar role in the hotel industry or luxury guest services environment
Previous experience with Guestline PMS is an advantage
A team player with a motivational spirit, highly appreciated to achieve a high level of service
French language skills are much appreciated
A self-starter who is creative, highly driven, and results-oriented with the ability to be proactive and reactive to both anticipated and sudden changes
A high level of personal integrity and confidentiality
A willingness to have a flexible working pattern to fit in with the needs of the business
Proficiency in the use of Microsoft Office.

Job Responsibility

Delivering a fast and efficient check-in and check-out service and ensuring that all guest requests are handled in a polite and efficient manner
Assisting with rooming and delivering in-room amenities, escorting guests to their room and providing an overview of the room features, including our in-room technology
Maintaining guests' profiles updated to have an accurate source of information regarding their needs and preferences
Assisting with the arrival of VIP guests and coordinating our guest services on a daily basis, such as pre-arrival emails, VIP reports, personalised guest experiences, room inspections, special room setups, amenities coordination, welcome letters, welcome gifts, room escorts, follow-up during their stay, post-stay follow-up, etc
Maintaining a constant knowledge of the area, including restaurants, bars, galleries, exhibitions, concerts, shops, etc. You should have an up-to-date database of the trendiest establishments in the city and be able to suggest to our VIPs the most elite recommendations and provide exclusive reservations
Efficiently dealing with all administrative tasks of the Front of House, ensuring the accuracy of guest accounts and invoicing/debiting of guests' credit cards and cash handling
Being a hotel ambassador and making sure that the good neighbourhood policies are considered and respected by our guests.

What we offer

Increased holiday allowance with length of service
Complimentary meal while on duty
HSF Health Plan*
Dental cost reimbursement
Optical cost reimbursement
Complimentary coverage for your partner and children
High street and grocery shopping discounts, as well as discounted cinema tickets and more
Gym membership discounts
Access to a 24/7 GP advice line and counselling services, including support for dependents
Employee referral program for line employees

Fulltime

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