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The Housekeeping Supervisor is responsible for assisting the housekeeping leadership team in overseeing the proper and smooth operation of the Housekeeping Department. The Housekeeper Supervisor will monitor all aspects of employee activity to ensure the highest quality in cleanliness and service throughout the guest rooms and corridors.
Job Responsibility:
Assist with proper, adequate training of all housekeeping staff
Identify to the Housekeeping Manager any employees requiring coaching, counseling or progressive discipline, with intent to improve performance, attitude and appearance
Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc
Assist in the implementation of the “Quality Assurance Program”
Assist in the implementation of new standards to provide the guests the highest quality of service
Assist with weekly/monthly inventories
Assist with scheduling to keep payroll costs within budgeted guidelines
Ensure that other expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment
Responsible for proper quality control and daily monitoring of housekeeping staff
Requirements:
Previous supervisory experience in hotel housekeeping preferred
Knowledge and use of portable electronic devices such as smartphone or tablets
Basic computer skills
Basic knowledge of Microsoft Outlook
Microsoft Word and PowerPoint experience desirable
Must be able to communicate in English - read, speak and write
What we offer:
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Associate Events
Closed many weekends and most holidays - 10 days of holiday pay
Up to 14 Vacation & Sick days per year
Weekly pay
Leadership and Career development programs
Free Lunch in Associate Cafeteria
Eligible for Medical Insurance and other awesome benefits within 30 days of employment