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Are you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!
Job Responsibility:
Greet and escort guests to rooms
Assist guest with valet service including safe parking and retrieving vehicles
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
Escort and explain room features to guests (e.g., use of room key, mini-bar, in-room safe, valet laundry services)
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Supply guests with directions
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
Communicate parking procedures to guests/visitors
Requirements:
A proactive and upbeat demeanor that inspires excellence
Keen to take on new challenges and grow within your career
Embody a polished professionalism with an audacious approach to creativity
A playful individual who is passionate in creating memorable guest experiences
Valid Australia Drivers License
What we offer:
Competitive Salary and Reviews with an annual salary review every July
Mentor/Buddy Program
Career Advancement with opportunities for interstate and global transfers
Prime Location in Melbourne CBD
Birthday Perks with a paid day off
Exclusive Discounts: 35% off food and beverages at W Melbourne, plus global room night discounts
Community Engagement through W Melbourne's Take Care initiatives