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Hotel Operations Supervisor for Ruby Lilou in Marseille, a hotel blending Provence's calm with Marseille's creative edge. Part of a fast-growing hospitality group with a Lean Luxury philosophy.
Job Responsibility:
Actively work in service, taking lead as shift supervisor
Ensure service, quality, and hygiene standards are met
Take charge of training, coaching, and onboarding new team members
Handle communication and ensure information flows smoothly within the team
Take guest feedback seriously and ensure quick resolution
Share insider tips for city hotspots with guests
Requirements:
Experience in a similar position, ideally in trendy hospitality or lifestyle hotel industry
Flexible and ready to work in shifts
Reliability, multitasking, and willingness to learn
Confident demeanor, joy in work, and humor
Enjoy working with international, demanding guests and handling their needs
Fluent French and English
What we offer:
Support for sports program
Staff travel rates
Ruby F&B Credit
Extra cash through profit-sharing, talent scouting, and positive reviews