CrawlJobs Logo

Hotel Operations Manager

United States, Asbury Park Employment contract 95000.00 USD / Year · Job Posted March 24, 2026
Apply Position
Job Link Share

Job Description

Our client, a design-forward boutique hospitality concept, is seeking a dynamic, polished, and service-driven Operations Manager to lead the day-to-day experience of a unique and growing property. This is a full-time, permanent position offering the opportunity to build a long-term career within a highly curated hospitality environment. While the role provides greater balance than traditional hospitality operations, it follows a distinct seasonal rhythm that requires adaptability, energy, and strong operational foresight. This role is ideal for a hospitality professional who thrives in both environments—delivering excellence during peak periods while strategically improving the business during quieter months. The Operations Manager serves as the primary on-site leader, overseeing all aspects of hotel operations including guest rooms, housekeeping, maintenance coordination, and daily service execution. This role blends strategic oversight with hands-on leadership, ensuring the property consistently operates at a high standard while delivering memorable guest experiences. The ideal candidate is organized, proactive, tech-savvy, and hospitality-driven, with the ability to seamlessly shift between high-touch service execution and behind-the-scenes operational planning.

Job Responsibility

  • Oversee daily property operations to ensure a seamless and elevated guest experience
  • Maintain exceptional housekeeping standards through inspections, inventory control, and quality assurance
  • Monitor property conditions and coordinate maintenance needs efficiently
  • Act as the primary on-site operational leader, particularly during high-volume periods
  • Lead, schedule, and support housekeeping, guest services, and seasonal team members
  • Recruit, onboard, train, and mentor staff while maintaining strong performance standards
  • Build staffing schedules aligned with occupancy trends and seasonal demand
  • Foster a collaborative, accountable, and guest-focused team culture
  • Manage vendor and contractor relationships (laundry, maintenance, landscaping, pool services, etc.)
  • Oversee seasonal operations such as pool programming, staffing, and guest usage
  • Support coordination of any adjacent or affiliated residential units
  • Maintain organization and inventory across the property and storage facilities
  • Manage and optimize the Property Management System (PMS) and related platforms
  • Troubleshoot operational systems and ensure seamless day-to-day functionality
  • Update guest communication workflows and automated messaging based on seasonality
  • Partner with Food & Beverage teams to drive in-room and ancillary revenue opportunities
  • Actively engage with guests during peak season, ensuring a high-touch, personalized experience
  • Respond to guest feedback and online reviews with professionalism and brand alignment
  • Implement service improvements based on guest insights and operational observations
  • Review pricing, occupancy, and market trends to support revenue optimization
  • Stay informed on local demand drivers and seasonal opportunities
  • Partner with marketing on promotions and partnerships to drive bookings
  • Build relationships with local businesses and community partners
  • Lead off-season initiatives including process improvements, vendor evaluations, and cost controls
  • Refine SOPs, training programs, and service standards ahead of peak season
  • Conduct inventory audits, capital improvement planning, and operational resets
  • Ensure the property is fully prepared to scale efficiently for high season

Requirements

  • Proven leadership experience in hospitality operations
  • boutique or lifestyle property experience preferred
  • Strong operational acumen with the ability to flex between high-volume service and strategic planning
  • Proficiency with hospitality systems including PMS and booking platforms
  • Professional, polished communicator with a strong guest-facing presence
  • Highly organized, proactive, and able to work independently
  • Thrives in a seasonal business model with shifting priorities throughout the year

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Hotel Operations Manager

8 matching positions

Hotel Operations Manager

Location
Location
United States , Laguna Beach
Salary
Salary:
70304.00 - 75000.00 USD / Year
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 3 years experience in hotel operations, property management, or a similar leadership role
  • Strong organizational and problem-solving skills
  • Ability to manage multiple teams and foster a collaborative work environment
  • Excellent communication and interpersonal skills
  • Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
  • Familiarity with hospitality management systems is a plus
Job Responsibility
Job Responsibility
  • Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
  • Schedule and lead team meetings to align on priorities and resolve operational challenges
  • Train and mentor staff to ensure excellence in service delivery
  • Manage guest complaints, ensuring timely resolution and guest satisfaction
  • Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
  • Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
  • Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
  • Inspect guest rooms daily to ensure cleanliness and readiness standards are met
  • Oversee case management, ensuring all guest and operational tasks are completed promptly
  • Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources
What we offer
What we offer
  • Competitive annual salary ($70-75k) plus performance bonus (dependent on your skills and experience)
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
  • Fulltime
Read More
Arrow Right

Hotel Operations Manager

Location
Location
United States , Miami
Salary
Salary:
80000.00 - 90000.00 USD / Year
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 3 years experience in hotel operations, property management, or a similar leadership role
  • Strong organizational and problem-solving skills
  • Ability to manage multiple teams and foster a collaborative work environment
  • Excellent communication and interpersonal skills
  • Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
  • Familiarity with hospitality management systems is a plus
Job Responsibility
Job Responsibility
  • Leadership and Team Management
  • Guest Experience
  • Operational Responsibilities
  • Housekeeping and Maintenance Oversight
  • Inventory and Vendor Management
  • Safety and Security
What we offer
What we offer
  • Competitive annual salary ($80k-$90k) plus performance bonus
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
  • Fulltime
Read More
Arrow Right

Hotel Operations Manager

At Ruby, your personality really matters, your time really matters, and we stron...
Location
Location
Netherlands , Rotterdam
Salary
Salary:
Not provided
ruby-hotels.com Logo
RUBY GMBH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
  • experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
  • good knowledge of POS, PMS, and business management
  • a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
  • a warm and welcoming personality and your communication skills allow you to shine in every interaction
  • a knack for charming guests, with a hands-on mentality to match
  • fluent in Dutch and English
Job Responsibility
Job Responsibility
  • lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
  • ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes
  • take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
  • live the Ruby Spirit and take care of the execution of our internal styles and quality standards
  • support your Hotel Manager in recruiting the best talents and thus build a strong team
  • handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
  • ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
  • ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions
What we offer
What we offer
  • Ruby F&B-Credit
  • sports program support
  • LEGEN...wait for it...DARY staff rates - for you and your travel buddy
  • mobility allowance
  • extra cash through talent scouting, positive reviews and individual bonus agreement
  • trainings, coaching, and mentoring
  • Fulltime
Read More
Arrow Right

Hotel Operations Manager

If you thrive on leading high-performing teams, driving operational excellence a...
Location
Location
United Kingdom , Chester
Salary
Salary:
Not provided
aimbridgeemea.com Logo
Aimbridge Hospitality EMEA
Expiration Date
June 30, 2026
Flip Icon
Requirements
Requirements
  • Experience operating at Head of Department level or above within a hotel or hospitality environment
  • Track record of improving performance and leading teams effectively
  • Comfortable influencing and challenging where needed
  • Strong commercial mindset
  • Understanding of how operational decisions influence financial performance
  • Energy, resilience and a hands-on approach
  • Adapting to changing priorities and leading by example
Job Responsibility
Job Responsibility
  • Delivering consistent, high-quality operations across all departments
  • Contributing to the strategic direction of the hotel
  • Ensuring day-to-day delivery is aligned, efficient and focused on both guest experience and commercial performance
  • Working closely with the General Manager and department heads
  • Creating a culture of accountability, continuous improvement and service excellence
  • Taking ownership of operational delivery across the hotel
  • Working closely with department heads to drive performance
  • Supporting recruitment and onboarding activity
  • Coaching leaders to build capability within their teams
  • Using guest feedback, operational data and commercial insight to identify opportunities for improvement
What we offer
What we offer
  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food and beverage and spa
  • Access to Stream – Stream up to 40% pay as it is earned and set automatic savings
  • 24/7 access to our employee assistance programme
  • Uncapped incentives
  • Minimum of 30 days holiday
  • Staff meals on duty
  • Access to hotel gym facilities
  • Free staff parking
  • Fulltime
!
Read More
Arrow Right

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...
Location
Location
United States , Palm Springs
Salary
Salary:
75000.00 - 80000.00 USD / Year
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 3 years experience in hotel operations, property management, or a similar leadership role
  • Strong organizational and problem-solving skills
  • Ability to manage multiple teams and foster a collaborative work environment
  • Excellent communication and interpersonal skills
  • Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
  • Familiarity with hospitality management systems is a plus
Job Responsibility
Job Responsibility
  • Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
  • Schedule and lead team meetings to align on priorities and resolve operational challenges
  • Train and mentor staff to ensure excellence in service delivery
  • Manage guest complaints, ensuring timely resolution and guest satisfaction
  • Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
  • Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
  • Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
  • Inspect guest rooms daily to ensure cleanliness and readiness standards are met
  • Oversee case management, ensuring all guest and operational tasks are completed promptly
  • Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources
What we offer
What we offer
  • Competitive annual salary ($75-80k) plus performance bonus (dependent on your skills and experience)
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
  • Fulltime
Read More
Arrow Right

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...
Location
Location
United States , Laguna Beach
Salary
Salary:
70000.00 - 75000.00 USD / Year
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 3 years experience in hotel operations, property management, or a similar leadership role
  • Strong organizational and problem-solving skills
  • Ability to manage multiple teams and foster a collaborative work environment
  • Excellent communication and interpersonal skills
  • Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Job Responsibility
Job Responsibility
  • Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
  • Schedule and lead team meetings to align on priorities and resolve operational challenges
  • Train and mentor staff to ensure excellence in service delivery
  • Manage guest complaints, ensuring timely resolution and guest satisfaction
  • Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
  • Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
  • Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
  • Inspect guest rooms daily to ensure cleanliness and readiness standards are met
  • Oversee case management, ensuring all guest and operational tasks are completed promptly
  • Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources
What we offer
What we offer
  • Competitive annual salary ($70-75k) plus performance bonus (dependent on your skills and experience)
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
  • Fulltime
Read More
Arrow Right

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...
Location
Location
United States , Miami
Salary
Salary:
70000.00 USD / Year
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 3 years experience in hotel operations, property management, or a similar leadership role
  • Strong organizational and problem-solving skills
  • Ability to manage multiple teams and foster a collaborative work environment
  • Excellent communication and interpersonal skills
  • Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
  • Familiarity with hospitality management systems is a plus
Job Responsibility
Job Responsibility
  • Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
  • Schedule and lead team meetings to align on priorities and resolve operational challenges
  • Train and mentor staff to ensure excellence in service delivery
  • Manage guest complaints, ensuring timely resolution and guest satisfaction
  • Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
  • Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
  • Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
  • Inspect guest rooms daily to ensure cleanliness and readiness standards are met
  • Oversee case management, ensuring all guest and operational tasks are completed promptly
  • Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources
What we offer
What we offer
  • Annual salary of $70,000 + performance bonus (dependent on your skills and experience)
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
  • Fulltime
Read More
Arrow Right

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...
Location
Location
United States , Laguna Beach
Salary
Salary:
70000.00 - 75000.00 USD / Year
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 3 years experience in hotel operations, property management, or a similar leadership role
  • Strong organizational and problem-solving skills
  • Ability to manage multiple teams and foster a collaborative work environment
  • Excellent communication and interpersonal skills
  • Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
  • Familiarity with hospitality management systems is a plus
Job Responsibility
Job Responsibility
  • Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
  • Schedule and lead team meetings to align on priorities and resolve operational challenges
  • Train and mentor staff to ensure excellence in service delivery
  • Manage guest complaints, ensuring timely resolution and guest satisfaction
  • Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
  • Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
  • Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
  • Inspect guest rooms daily to ensure cleanliness and readiness standards are met
  • Oversee case management, ensuring all guest and operational tasks are completed promptly
  • Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources
What we offer
What we offer
  • Competitive annual salary ($70-75k) plus performance bonus (dependent on your skills and experience)
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
  • Fulltime
Read More
Arrow Right