CrawlJobs Logo

Hotel Operations Manager

Netherlands, Rotterdam · Job Posted June 04, 2026
Apply Position
Job Link Share

Job Description

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Tessa. Our Ruby Tessa looks straight ahead – into the future of Rotterdam. Born from a city that chose progress over nostalgia, she captures Rotterdam’s fearless post-war spirit and its belief that tomorrow is built today. Inspired by the optimism of 1950s modernism and the bold visions of futurism, we’ve mixed clean architectural lines with playful retro-future accents and a confident ’80s edge. Ruby Tessa is a place to pause, reset and tap into a city that never stops moving forward. With 225 rooms, she rises in Galshaven, just southwest of the city centre, putting Rotterdam’s historic heart, the iconic Market Hall and excellent transport connections within easy reach – while the skyline around you proves one thing: the future is now. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story

Job Responsibility

  • lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
  • ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes
  • take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
  • live the Ruby Spirit and take care of the execution of our internal styles and quality standards
  • support your Hotel Manager in recruiting the best talents and thus build a strong team
  • handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
  • ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
  • ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

Requirements

  • completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
  • experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
  • good knowledge of POS, PMS, and business management
  • a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
  • a warm and welcoming personality and your communication skills allow you to shine in every interaction
  • a knack for charming guests, with a hands-on mentality to match
  • fluent in Dutch and English

What we offer

  • Ruby F&B-Credit
  • sports program support
  • LEGEN...wait for it...DARY staff rates - for you and your travel buddy
  • mobility allowance
  • extra cash through talent scouting, positive reviews and individual bonus agreement
  • trainings, coaching, and mentoring

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Hotel Operations Manager

8 matching positions

Hotel Manager

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffle...
Location
Location
Bahrain , Manama
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience
  • Clear knowledge of budget planning & execution
  • Post secondary diploma/degree in hospitality an asset
  • Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results
  • Exceptional interpersonal and guest relations skills
  • Proven team-leader with outstanding motivational skills and coaching ability
  • Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
  • Comfortable working evenings, weekends, holidays and various schedules
Job Responsibility
Job Responsibility
  • Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary)
  • Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
  • Direct operational needs to ensure compliance with the hotel’s Annual Budget and 5 Year Strategic Plan
  • Provide coaching
  • leadership development
  • and goal setting with hotel department heads
  • Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
  • Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved
  • Play a lead role in yield management for Rooms, Food & Beverage and Spa
  • Be a key player in redevelopment and capital projects from an operations viewpoint
What we offer
What we offer
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Fulltime
Read More
Arrow Right

Senior Rooms Operations Manager

Manages the execution of all operations in the rooms area departments and managi...
Location
Location
United States , Chicago
Salary
Salary:
91000.00 - 127000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Experience managing rooms operations departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Experience managing staff
  • Understanding of guest and employee satisfaction metrics
  • Financial performance management skills
  • Compliance with standards and procedures
Job Responsibility
Job Responsibility
  • Manage execution of all operations in rooms area departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Manage staff
  • Improve guest and employee satisfaction
  • Maximize financial performance of department
  • Monitor compliance with standards and procedures
  • Lead specific team to meet property goals
  • Verify goals are translated to team for guest tracking and productivity
  • Create property environment emphasizing motivation, empowerment, teamwork, continuous improvement
  • Develop action plans based on satisfaction results
  • Set clear expectations with General Manager
What we offer
What we offer
  • Equal opportunity employer
  • Diverse and inclusive environment
  • Wide range of benefits supporting associates and families
  • Wellbeing support
  • Career empowerment
  • Training and development opportunities
  • Recognition programs
  • Holistic well-being focus
  • Fulltime
Read More
Arrow Right

Rooms Operations Manager

Assists in managing the execution of all operations in the rooms area department...
Location
Location
United States , Orlando
Salary
Salary:
57000.00 - 71000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Understanding of brand's service culture
  • Ability to manage staff and operations
  • Experience in improving guest and employee satisfaction
  • Financial performance management skills
  • Compliance with standards and procedures
Job Responsibility
Job Responsibility
  • Assist in managing execution of all operations in rooms area departments
  • Manage staff and verify goals are translated to team
  • Create property environment emphasizing motivation, empowerment, teamwork
  • Understand employee and guest satisfaction results
  • Lead by example demonstrating self-confidence, energy and enthusiasm
  • Manage property rooms operations functions
  • Follow property specific second effort and recovery plan
  • Publish guest satisfaction results
  • Manage activities affecting guest experience
  • Provide excellent customer service
What we offer
What we offer
  • Bonus eligibility
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Career development opportunities
  • Global team membership
  • Fulltime
Read More
Arrow Right

Cluster Hotel Manager

We're seeking a dedicated Cluster Hotel Manager to oversee multiple properties a...
Location
Location
United Kingdom , Kingston Upon Thames
Salary
Salary:
50000.00 - 65000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience of general management experience in a high-level operations role
  • Degree in Hospitality, Business Management or equivalent would be desirable
  • A passion for delivering true hospitality experience
Job Responsibility
Job Responsibility
  • Collaborate with the General Manager to develop, implement, and monitor financial and operational plans
  • Make capital improvement recommendations to enhance assets
  • Direct daily activities, plan and assign work, and ensure appropriate staffing levels
  • Interact with guests and outside contacts to ensure top-end service and amenities
  • Coach and develop your team, create performance goals, and recognise outstanding contributions
  • Act as a representative in the local community, promoting brand awareness
  • Implement initiatives to reduce carbon footprint and enhance sustainability practices
What we offer
What we offer
  • 20 days holiday plus BH
  • pension
  • parking space
  • free lunch
  • uniform provided
  • discounts
  • huge growth opportunities
  • Fulltime
Read More
Arrow Right

Operations Manager

Responsible for assisting in successfully executing all operations in the hotel ...
Location
Location
India , Kochi
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Assist in executing all operations in hotel Operations departments
  • Manage staff
  • Improve guest and employee satisfaction
  • Maximize financial performance of department
  • Ensure standards and procedures are followed
  • Lead specific team
  • Assist with meeting property goals
  • Ensure goals are translated to team
  • Create property environment emphasizing motivation, empowerment, teamwork
  • Understand employee and guest satisfaction results
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Access to opportunity
  • Non-discrimination policy
  • Fulltime
Read More
Arrow Right

Rooms Operations Manager

Assists in managing the execution of all operations in the rooms area department...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Experience in leading room operations teams
  • Understanding of guest and employee satisfaction metrics
  • Knowledge of financial performance management
  • Experience with property standards and procedures
Job Responsibility
Job Responsibility
  • Assist in managing execution of all operations in rooms area departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Manage staff and lead room operations team
  • Improve guest and employee satisfaction
  • Maximize financial performance of department
  • Monitor compliance with standards and procedures
  • Conduct human resources activities including hiring and employee feedback
  • Manage property rooms operations functions
  • Monitor activities affecting guest experience
  • Manage profitability through financial review and cost reduction
What we offer
What we offer
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Career development opportunities
  • Global team belonging
  • Fulltime
Read More
Arrow Right

Assistant Rooms Operations Manager

Entry level management position focusing on supporting day-to-day activities of ...
Location
Location
Canada , Calgary
Salary
Salary:
59000.00 - 80000.00 CAD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Understanding of Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
  • Knowledge of night audit procedures and reports
  • Understanding of loss prevention policies and procedures
  • Experience with budget management and revenue optimization
  • Guest service and problem-solving skills
  • Staff training and supervision experience
  • Knowledge of safety procedures and emergency protocols
Job Responsibility
Job Responsibility
  • Support day-to-day activities of Rooms Operations
  • Supervise Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
  • Direct and work with employees to carry out guest arrival and departure procedures
  • Maintain property cleanliness standards
  • Open and close Front Desk shifts/Housekeeping
  • Run and review room operations reports
  • Temporarily supervise all Room Operations areas in management absence
  • Operate department equipment
  • Ensure employees have proper supplies and uniforms
  • Supervise same day selling procedures to maximize room revenue
What we offer
What we offer
  • Equal opportunity employer
  • Accommodations for applicants with disabilities
  • Commitment to associate well-being
  • Global team environment
  • Employee recognition program
  • Fulltime
Read More
Arrow Right

Hotel Manager

Become the leader of a hospitality Dream Team and take hotel management at Premi...
Location
Location
United Kingdom , Harrow
Salary
Salary:
29500.00 - 31000.00 GBP / Year
beefeater.co.uk Logo
BEEFEATER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous management experience in the hospitality industry or similar environment where you led a team to success
  • Strong leadership skills with a passion for customer service
  • Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
  • Commitment to safety and maintaining high standards of service
Job Responsibility
Job Responsibility
  • Lead and motivate our team of Front of House and Housekeeping to ensure outstanding service and compliance with our brand standards
  • Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
  • Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
  • Ensure health and safety standards are met throughout the hotel and to maintain our high-quality standards
What we offer
What we offer
  • Award-winning induction and training
  • Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
  • Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
  • 33 days annual leave (including bank holidays)
  • Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work
  • Fulltime
Read More
Arrow Right