Hotel night shift leader Job at J D Wetherspoon plc

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Hotel night shift leader

Responsible for maintaining excellent standards of customer service at all times...

Location

United Kingdom , Dunfermline

Salary:

13.50 GBP / Hour

J D Wetherspoon plc

Expiration Date

February 23, 2026

Requirements

Professional and well presented
Good conversational English
Excellent customer service focus
Ability to communicate with people at all levels
Self-motivated
Bring a high level of enthusiasm
Respond well to pressure
Confident in handling people in emergency or conflict situations
Fixed place of residence reasonably close to the pub
Proof of right to work in the UK

Job Responsibility

Maintain excellent standards of customer service at all times
Ensure delivery of CQSMA standards (cleanliness, quality, service, maintenance, atmosphere)
Ensure safe running of the hotel overnight
Handle reservations and deal with enquiries
Complete hourly security checks
Be responsible for evacuation in cases of emergency
Complete duty manager logbook
Report all accidents and incidents
Full adherence to all aspects of licensing law, trading standards, customs & excise regulations, food hygiene, and health & fire safety

Parttime

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Senior Business Travel Consultant

We are seeking a dedicated Senior Night Shift Business Travel Consultant that is...

Location

United Kingdom , Birmingham

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

Expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously
Proficient in air fares and ticketing
Great communication skills, fluency in English, both written and spoken is essential
Previous experience as a Business Travel Consultant
Well-organized, and capable of working to tight deadlines under pressure
Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers
Proactive in resolving customer queries and complaints, using their initiative to overcome problems
Flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success
Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues
Motivate and encourage the well-being of the team, displaying a positive attitude at all times

Job Responsibility

Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently
Arrange European and domestic travel, including flights, car rentals, and hotels
Work independently, using your initiative to handle client inquiries and provide solutions without supervision
Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate
Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy
Proactively maintain and develop client relationships, offering support throughout the entire travel process
Provide suitable travel options and suggestions to meet client requirements
Ensure all service level agreements are met and actively maintain the Galileo GDS queues
Mentor and support junior team members, assisting with their queries and quality-checking their work as needed
Support the Team Leader and collaborate with colleagues to maintain a high level of service

What we offer

Competitive compensation, including equity in the company
Generous vacation days so you can rest and recharge
Health perks such as discounts in health insurance or gym allowance
Flexibility to increase your pension plan
Unforgettable Perk events, including travel to one of our hubs
A mental health support tool for your well-being
Exponential growth opportunities
VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice

Fulltime

Nights Team Leader

Come and be a Nights Team Leader at hub by Premier Inn in London Westminster, St...

Location

United Kingdom , London

Salary:

15.81 GBP / Hour

BEEFEATER

Expiration Date

Until further notice

Requirements

Shift management experience needed
Over 18s only

Job Responsibility

Be the go-to manager for nights team and overnight guests
Use calm personality to ensure guest safety
Use customer service skills to help everyone rest easy
Look after hotel's guests overnight
Bring leadership and problem-solving skills
Apply health and safety knowledge

What we offer

Training and support
Warm welcome and simple administration system
Opportunities for clear career path
Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Company pension
Save as you earn scheme
Discounts on shops, utility bills, travel, cinema trips, supermarkets and more
Complimentary Premier Inn breakfast for 2 when you join

Fulltime

Assistant Night Manager

Four Seasons Hotel Istanbul at the Bosphorus is looking for a passionate and dyn...

Location

Türkiye , Istanbul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in Front Office or Rooms Division, including supervisory experience, preferably in a luxury hotel environment
Strong leadership, mentoring, and organizational skills with the ability to motivate and inspire a diverse team
Excellent written and verbal English communication skills
Proficiency in Opera PMS and strong computer literacy
Proven ability to handle multiple priorities with grace and calm under pressure
Exceptional guest service mindset and problem-solving abilities
Strong attention to detail and commitment to maintaining the highest operational standards
Positive attitude, professional appearance, and the ability to represent the Four Seasons culture at all times
Flexibility to work overnight hours, weekends, and holidays as required

Job Responsibility

Supervise all hotel operations during the overnight shift, ensuring consistent adherence to Four Seasons service standards across all departments
Act as the senior management representative during the night, making key decisions related to guest satisfaction, safety, and security in the absence of senior leaders
Prepare and review the Daily Revenue Report, ensuring the night audit process is completed accurately and on time
Coordinate closely with Front Office, Housekeeping, Concierge, Bell/Valet, and Room Service teams to guarantee seamless communication and service delivery
Conduct regular inspections of public areas and back-of-house spaces to ensure cleanliness, order, and maintenance
Resolve guest concerns or complaints with empathy, professionalism, and follow-through, ensuring glitches are logged, addressed, and prevented from recurring
Supervise, train, and motivate overnight staff, providing constructive feedback, coaching, and recognition to foster a high-performance culture
Maintain strong interdepartmental communication through accurate handovers and detailed reports for the next day’s operations
Monitor labor costs and scheduling to maintain service quality while optimizing departmental efficiency
Promote a safe working environment by adhering to all emergency and safety procedures (fire, medical, security incidents, etc.)

What we offer

Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals
Discounted Indoor Parking Privileges

Fulltime

Night Manager

Oversee all overnight Front Office operations ensuring seamless service, strong ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven experience in Front Office operations, preferably in luxury hospitality
Strong leadership presence with the ability to supervise, motivate, and develop teams
Deep understanding of guest service standards, night audit processes, and crisis management
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Fluency in English
additional languages are an asset
Able to work overnight schedules, weekends, and holidays
Professional presentation, grooming, and behavior aligned with Four Seasons standards

Job Responsibility

Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules
Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools
Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards
Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations
Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary
Oversee night audit procedures and prepare required accounting reports
Guarantee compliance with all financial and credit procedures
review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation
Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model
Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met

What we offer

Employee Meals and Uniform & Laundry provided
Ticket Restaurant Monthly Amount of €100
Bus Transportation to/from Elliniko
Monthly Employee Recognition Program
Global career growth opportunities through Task Forces and Transfers
Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)

Fulltime

Hotel Banquet Server

This position is responsible for the complete set‑up, service, and clean‑up of c...

Location

United States , Buena Park

Salary:

16.90 USD / Hour

Six Flags New England

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
Must follow proper service standards
Possess a state of California Food Handler's card
Must be able to satisfactorily communicate in English with guests and visitors
Ability to work nights, weekends and holiday periods to meet business needs
Preferred availability is Friday, Saturday, and Sunday

Job Responsibility

Able to transport large trays, up to 30 lbs, through a crowded room on a continuous basis throughout shift
Follows department and Knott's Berry Farm's operational SOP's
Ensure food & beverages are served promptly
Check all equipment for damage and cleanliness
Complete table set‑ups as directed and in accordance with BEO's
Complete rooms set‑ups as directed by BEO
Serve food in accordance with BEO and direction from shift leads
Provide "Yes, I can" service
Report all unsafe or unusual conditions to supervision
Follows proper chemical and safety standards

Reservations Agent

The Four Seasons Hotel Miami is searching for a full time Reservations Agent. Th...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be able to work all shifts including, AM's, PM's, weekends, and holidays
Must be able to analyze guest situations and make suggestions that meets and exceeds the guests expectations of the hotel
Must be fluent in English
Ability to analyze, prioritize, organize and follow up with a strong sense of urgency
Excellent interpersonal and communication skills, both in person and by telephone
Strong working knowledge of computers including but not limited to windows and keyboard
Skills and Ability to learn and master multiple software systems
Must be organized with the ability to handle multiple tasks
Previous hotel experience in a Reservations, Front Office, Sales and Marketing is strongly preferred
Continuous sitting for majority of the shift

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival

What we offer

Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals

Fulltime

Director of Food & Beverage

Reporting to the Assistant General Manager, the Director of Food & Beverage prov...

Location

United States , Cleveland

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Ability to stand and walk for extended periods
Must be able to respond calmly and make rational decisions when handling team member conflicts
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator
Must be able to lift and carry up to 50 lbs. and perform physical tasks including pushing, pulling, reaching, bending, twisting, stooping, and kneeling as necessary
Must be able to respond to visual and auditory cues in a fast-paced environment
Must possess the manual dexterity required to operate a computer, point-of-sale systems, and other standard office or operational equipment
Must be able to work in environments that may include dust, loud noises, bright lights, and fluctuating temperatures
Ability to work flexible hours, including nights, weekends, and holidays
Ability to manage multiple projects and priorities simultaneously while remaining flexible and effective amid shifting demands and unexpected challenges
Strong verbal and written communication skills, with the ability to convey information clearly and professionally across all levels of the organization

Job Responsibility

Oversee daily operations across all venues, including restaurants, bars, food court outlets, Starbucks, culinary, and stewarding teams
Lead all aspects of talent strategy for the Food & Beverage division, ensuring the recruitment, retention, and development of high-performing team members at all levels
Develop and implement operational strategies, policies, and procedures that enhance efficiency, elevate guest satisfaction, and drive revenue
Champion JACK’s service culture by fostering a guest-focused environment across all F&B teams
Monitor guest feedback, identify trends, and implement solutions to enhance the overall dining and beverage experience
Maintain a strong floor presence during peak business periods to support staff and engage guests
Create and manage departmental budgets, forecasts, and financial plans to achieve revenue and profitability targets
Review and analyze financial reports, labor metrics, cost of goods, and productivity to optimize performance
Evaluate product offerings, pricing, and vendor relationships to ensure quality and cost-effectiveness
Responsible for the effective use of waste management program in all areas

Fulltime

Hotel night shift leader

J D Wetherspoon plc

Location:
United Kingdom

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

Expiration:
February 23, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Hotel night shift leader

J D Wetherspoon plc

Location:United Kingdom

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 17, 2026

Expiration:February 23, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Hotel night shift leader

Hotel night shift leader

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Director of Food & Beverage

Location:
United Kingdom

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
February 17, 2026

Expiration:
February 23, 2026