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The Hotel Night Auditor plays a critical role in ensuring smooth and efficient overnight operations at The Sebastian Vail. This position is ideal for a detail-oriented individual with a passion for hospitality and a knack for financial accuracy. As a Night Auditor, you will be responsible for balancing accounts, providing exceptional service to late-night guests, and ensuring the safety of the hotel during nighttime hours.
Job Responsibility:
Perform end-of-day financial reporting, including reconciling daily transactions and preparing audit reports
Ensure accuracy in billing and investigate any discrepancies
Provide excellent customer service by addressing guest inquiries, requests, and any issues that arise during the night shift
Process guest check-ins and check-outs, ensuring a smooth and welcoming experience
Monitor property security and respond to emergencies or guest concerns with prompt and decisive action
Coordinate with other departments to facilitate communication and maintain operational continuity
Keep detailed records of any incidents, guest feedback, or maintenance issues that arise overnight
Requirements:
Previous experience in hotel operations, accounting, or customer service preferred
Excellent numerical and problem-solving skills with attention to detail
Comfortable using hotel management software and financial systems
Strong communication skills with a commitment to guest satisfaction
Ability to work independently and as part of a team in a fast-paced environment
Flexibility to work overnight shifts, including weekends and holidays
What we offer:
Free onsite shift parking
Discounted F&B, Spa Treatments & Retail up to 40% off
401K with Match
PTO
Wellness Bonus
Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
Free onsite Chef prepared employee dining room with hot meals and salad bar