This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Hotel Manager will play a key role in supporting the General Manager in the overall leadership, operations, and performance of the hotel. This role provides hands-on experience across all aspects of hotel management including operations, guest experience, team leadership, and financial performance. You will work closely with department heads to ensure operational excellence while developing the strategic and leadership skills required to progress to General Manager level. This is an ideal opportunity for an experienced Deputy General Manager, Operations Manager, or Senior Hotel Operations Leader who is ready for the next step in their hospitality career.
Job Responsibility:
Support the General Manager in the overall operational leadership of the hotel
Drive exceptional guest experience standards across all departments
Work closely with Heads of Department to deliver operational excellence
Monitor hotel performance including occupancy, revenue, and guest satisfaction
Lead, motivate, and develop teams to achieve service and performance goals
Support strategic planning, budgeting, and business development initiatives
Ensure the highest standards of hospitality service delivery across all guest touchpoints
Maintain strong communication across departments including Front Office, Food & Beverage, Accommodation, and Events
Identify opportunities to improve efficiency, service delivery, and guest satisfaction
Act as a key member of the hotel leadership team and represent the hotel when required
Requirements:
Previous experience as a Deputy General Manager, Hotel Operations Manager, or Senior Hotel Leader
Strong leadership and people management skills
Excellent understanding of hotel operations and guest experience management
Proven ability to lead teams in a fast-paced hospitality environment
Strong communication, organisational, and decision-making skills
Passion for hospitality and delivering exceptional service standards
Ambition to progress to General Manager level
Nice to have:
Experience in a 4-star or 5-star hotel environment
Exposure to hotel financial performance, budgeting, and revenue strategy
Strong understanding of multi-department hotel operations
What we offer:
Competitive salary package
Fast-track career development programme to General Manager
Pension contribution
Health insurance contribution
Leadership training and professional development
Career opportunities across The iNUA Hotel Collection
Staff rates across the hotel group
Supportive leadership culture and mentorship from experienced General Managers