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Hotel Manager

India, Kochi Employment contract · Job Posted June 14, 2026
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Job Description

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

Job Responsibility

  • Functions as strategic business leader of property operations and acts as General Manager in his/her absence
  • Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management
  • Develops and implements operations strategy and ensures implementation of brand service strategy and brand initiatives
  • Ensures operations meet brand's target customer needs and employee satisfaction
  • Focuses on growing revenues and maximizing financial performance

Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years' experience in the management operations, sales and marketing, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years' experience in the management operations, sales and marketing, or related professional area

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