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The Hotel Manager at Nekajui, a Ritz-Carlton Reserve, functions as the strategic business leader of property operations and acts as General Manager in his/her absence. The role involves managing various operational areas, ensuring brand service strategy implementation, and focusing on guest satisfaction, employee satisfaction, and financial performance. The position requires a strong background in hospitality management, leadership skills, and fluency in Spanish and English.
Job Responsibility:
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees
Ensures operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance
Manages profitability and departmental budgets
Leads property operations teams
Manages and conducts human resources activities
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, or related professional area
Must be fluent in Spanish and English
What we offer:
Chance to be proud of the work you do and who you work with
Opportunity to learn and exemplify the Gold Standards, such as Employee Promise, Credo and Service Values
Belong to an amazing global team
Be where you can do your best work, begin your purpose, and become the best version of you