Hotel Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Xinjiang Sayram Lake

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Responsible for areas such as Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management. Develops strategies for operations to meet business goals and ensure guest satisfaction. Provides leadership to drive operational excellence and financial performance.

Job Responsibility:

Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results
Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience
Reviews financial reports and statements to determine how Operations is performing against budget
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy
Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance
Strives to maintain profit margins without compromising guest or employee satisfaction
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses
Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results
Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution
Makes and executes key decisions to keep property moving forward towards achievement of goals
Strives to improve service performance
Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis
Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities
Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team
Ensures employees are treated fairly and equitably

Requirements:

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, or related professional area
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, or related professional area

What we offer:

Equal opportunity employer
Accessibility assistance
Global team membership
Inclusive environment
Commitment to diversity

Additional Information:

Job Posted:
September 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Hotel Manager