Hotel Manager

• Provides direction and leadership in the management, control, and operations of the Hotel
• Responsible for the pre-opening and management of the hotel operations, and staff to ensure efficient and profitable operation
• Obtains, develops and maintains necessary personnel, training, and equipment to achieve financial, operational, and guest service expectations
• Recruiting, interviewing, hiring, training, scheduling, supervising, evaluating, coaching, and terminating employees
• Ensures adequate staffing to meet the organizations needs and budget
• Hosts regular staff meetings
• Develops departmental effectiveness
• Provides, implements and promotes exceptional guest service standards
• Maintains the facilities, rooms, entrances, amenities and services
• Drive the Hotel’s business by promoting the Hotel and Hotel facilities and services
• Maximizes the hotel’s profits by striving for the optimum occupancy rates and by achieving the best rate for all rooms sold
• Promotes total guest satisfaction by addressing the complaints, answering inquiries, and resolving problems
• Develops and maintains close coordination with all departments
• Ensure that the physical property and equipment assigned to the Hotel are protected, maintained, and utilized efficiently
• Approve the daily purchase of materials and supplies and other expenses
• Prepares monthly budgets, allocates funds, authorizes expenditure, and monitors budgets
• Reviews and analyzes audit reports and daily activity reports
• Maintains professional and technical knowledge
• Contributes to a team effort
• Performs other duties as required
• Provides excellent internal and external guest services
• Monitors production and service levels by interacting with guest and staff
• Ensures company information provided by management is effectively communicated to assigned staff
• Facilitates the flow of information throughout the area of responsibility
• Stays informed of company information and communications
• Monitors all relevant activities of the area of responsibility, to ensure that all applicable laws, rules, regulations and controls are understood and enforced
• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions
• Performs all duties in accordance with company core values, objectives, internal policies and procedures, and applicable laws and gaming regulations
• Ensures assigned staff is aware of, understand and comply with regulatory requirements

• Must be 21 years of age
• Bachelor’s Degree in Hospitality Management or related field preferred
• Three years hotel experience required
• New property development and experience preferred
• Two years in a management capacity preferred
• Gaming experience preferred
• Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license
• Required to maintain a valid Driver’s License
• Required to provide documents to show the applicant is eligible to work in the United States
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation

• Bachelor’s Degree in Hospitality Management or related field
• New property development and experience
• Two years in a management capacity
• Gaming experience

competitive wages, exceptional benefits and perks, opportunities for advancement