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Kew Green Hotels Logo Kew Green Hotels · Hospitality and Tourism

Hotel Manager

United Kingdom, Reading 35000.00 GBP / Year · Job Posted May 30, 2026
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Job Description

We are looking for a creative, visionary leader to shape the next chapter at this beautiful 50 bedroom hotel. This is a role for someone who enjoys developing a business, building momentum and creating a culture where people feel supported, trained and inspired to deliver their best every day, and would be ideal for a strong Operations Manager, Head of Department or commercial leader looking for their first Hotel Manager role. With a solid understanding of hotel operations, you will lead from the front, inspiring and supporting your team to deliver outstanding experiences at every stage of the guest journey. Creative thinking, commercial drive and a genuine commitment to developing, supporting and inspiring your team will serve you well as you lead this fantastic property. This role reports to the Area General Manager.

Job Responsibility

  • Managing budgets and controlling expenditure
  • Recruiting, training and managing hotel employees
  • Developing the team of committed HODs, preparing them for their next step, while ensuring a succession plan is in place for each role
  • Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities
  • Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance
  • Identifying opportunities to grow revenue, strengthen the hotel's local reputation and maximise the potential of every department

Requirements

  • Strong Leadership: You motivate and inspire your team, fostering positive work environment by leading from the front
  • Exceptional Communication: With excellent verbal and written communication skills, you are equally comfortable interacting with guests, employees and stakeholders
  • Financial Acumen: A solid understanding of budget management and the ability to drive revenue while controlling costs
  • Solution Driven: In all situations, your main goal is to provide as quick, clear and effective a solution as possible
  • Customer Centric: Dedication to ensuring exceptional guest satisfaction and experience
  • Innovative and Detail Oriented: Proactive in seeking opportunities to improve service delivery and maximise revenue, with a keen eye for detail in overseeing property maintenance, health and safety and compliance
  • Team Builder: You enjoy recruiting, developing and empowering people, creating a confident team culture where individuals grow and the whole hotel succeeds
  • Eligible Right to Work
  • Disclosure and Barring Service (DBS) check
  • Hold (or be willing to obtain) a personal licence and act as the Designated Premises Supervisor (DPS)

What we offer

  • Career development through fully funded apprenticeships and our internal development programme
  • Discounts on hotel stays and a variety of major retailers, restaurants and days out
  • Free use of our gyms, pools, and leisure facilities
  • 24/7 access to wellbeing, financial, and legal support
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