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Step into a leadership role at one of Australia’s most iconic lifestyle luxury hotels. W Melbourne is seeking a dynamic and commercially astute Hotel Manager to partner with the General Manager, and the Executive Committee, to drive operational excellence across this award-winning property. As Hotel Manager, you will be the operational heartbeat of the hotel — overseeing daily operations, inspiring high-performing teams, and delivering bold, unexpected guest experiences synonymous with W Hotels. Reporting to the General Manager, you will: Collaborate with the Executive Committee and Operations teams; Drive service excellence, financial performance, and brand standards; Champion a culture aligned to both W Hotels’ Whatever/Whenever service ethos and Marriott International’s core values; Elevate guest experience in a fast-paced, lifestyle luxury environment.
Job Responsibility
Oversee daily operations
Inspire high-performing teams
Deliver bold, unexpected guest experiences
Collaborate with the Executive Committee and Operations teams
Drive service excellence, financial performance, and brand standards
Champion a culture aligned to W Hotels’ Whatever/Whenever service ethos and Marriott International’s core values
Elevate guest experience in a fast-paced, lifestyle luxury environment
Requirements
Operational excellence across Rooms, Food & Beverage, and Guest Experience
Strong commercial acumen and KPI ownership
A hands-on, visible leadership style
Proven ability to develop and inspire diverse teams
Passion for luxury lifestyle hospitality and brand storytelling
Agility, resilience, and creativity in a high-energy environment
What we offer
Global career pathway with progression toward General Manager roles
Executive Committee bonus structure
Competitive executive salary package
Marriott Explore global hotel rates
Private Health Insurance benefits for you and your family
Access to world-class leadership development programs