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Join our beautiful casino & hotel on the shores of Clear Lake, featuring our own private 90-slip sheltered marina/boat ramp, 77-room hotel with 2 jacuzzi suites and 74-space RV park as our Hotel Manager. Our guests enjoy a boutique casino and many other amenities. Konocti Vista Casino Resort & Marina is seeking a qualified Hotel Manager to lead the daily operations of the hotel. This position is accountable for excellence in operations, departmental leadership, and financial performance of the hotel.
Job Responsibility:
Lead the daily operations of the hotel
Accountable for excellence in operations, departmental leadership, and financial performance of the hotel
Oversee the 77 rooms at the resort
Lead departmental operations for housekeeping, laundry operations, RV Park, hotel sales, outdoor pool, and the convenience store
Supervises departmental employees and schedules proper coverage for all shifts
Plans, coordinates, and directs all hotel operational functions
Ensures the execution of best-in-class service and drives results through effective leadership and management
Interfaces with Team Members frequently and keeps open communication
Oversees and partners with management of assigned areas to ensure efficient and appropriate staffing, employee development and training, performance management, and policy enforcement
Responds appropriately to all guest requests, problems, complaints and/or accidents
Monitors and supports the VIP and guest request processes as well as their respective recognition programs
Monitors all department standards of safety, cleanliness, and maintenance to ensure compliance
Partners with leadership to coordinate and monitor progress of all major hotel projects
Prepares hotel annual budget
Monitors budget, inventory in all areas of responsibility, and marketing strategies
Assists with preparation of revenue and occupancy forecasting
Actively monitors advance sales to prevent reservation conflicts
Monitors oversold dates to ensure maximization of room revenue
Analyzes rate variance, monitors credit reports and maintains close observation of daily house count
Monitors selling status of house daily
Develops and executes business plans that enhance quality and service and manage associated costs
Requirements:
Must have 5+ years working in a hotel in the capacity of supervisor or higher
Three years as a General Manager, Operations Manager, and/or Director of Sales in extended-stay hotels preferred
Tribal Preference is preferred but all qualified candidates will be considered
Experience working in a Hotel associated with a casino is preferred
Associates Degree in /Hotel Management, or a bachelor’s degree in a related field required, or a combination of education and experience that display knowledge and skills to perform successfully in the position
Must be willing and able to work all hours and shifts and assist in coverage where needed
Must have strong computer skills and experience with a hotel lodging management system
Nice to have:
Three years as a General Manager, Operations Manager, and/or Director of Sales in extended-stay hotels
Tribal Preference
Experience working in a Hotel associated with a casino