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Hotel Manager

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Kew Green Hotels

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Location:
United Kingdom , Ashford

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

39000.00 GBP / Year
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Job Description:

We are looking for a creative, visionary leader to shape the next chapter at this charming hotel, combining 17th-century features with thoroughly modern facilities, nestled in the Kent countryside. This is a role for someone who enjoys developing a business, building momentum and creating a culture where people feel supported, trained and inspired to deliver their best every day. With a solid understanding of hotel operations, you will lead from the front, inspiring and supporting your team to deliver outstanding experiences at every stage of the guest journey.

Job Responsibility:

  • Overseeing the smooth running of day-to-day operations
  • Driving the hotel’s commercial performance and long-term success
  • Guiding and nurturing team
  • Ensuring all revenue, guest satisfaction and brand targets are met
  • Managing budgets and controlling expenditure
  • Recruiting, training and managing hotel employees
  • Developing the team of committed HODs, preparing them for their next step, ensuring a succession plan is in place for each role
  • Ensuring compliance with health, safety and licensing laws, maintaining property and amenities
  • Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance
  • Identifying opportunities to grow revenue, strengthen the hotel’s local reputation and maximise the potential of every department

Requirements:

  • Strong Leadership: motivate and inspire team, fostering positive work environment
  • Exceptional Communication: excellent verbal and written communication skills, comfortable interacting with guests, employees and stakeholders
  • Financial Acumen: solid understanding of budget management, ability to drive revenue while controlling costs
  • Solution Driven: provide quick, clear and effective solutions
  • Customer Centric: dedication to ensuring exceptional guest satisfaction and experience
  • Innovative and Detail Oriented: proactive in seeking opportunities to improve service delivery and maximise revenue, keen eye for detail in overseeing property maintenance, health and safety and compliance
  • Team Builder: enjoy recruiting, developing and empowering people, creating a confident team culture
  • Expert in hotel operations
  • Eligible Right to Work in the UK
  • Successful Disclosure and Barring Service (DBS) check
  • Hold (or be willing to obtain) a personal licence and act as the Designated Premises Supervisor (DPS)
What we offer:
  • Discounted hotel stays around the globe, with food and beverage discounts
  • Attractive discounts across many major retailers, restaurants, and events
  • FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
  • Personal and career development
  • Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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