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Four Seasons Logo Four Seasons · Hospitality and Tourism

Hotel Manager

United States of America, Boston Employment contract 199000.00 - 220730.00 USD / Year · Job Posted June 04, 2026
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Job Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel's 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

Requirements

  • Strong focus on driving profitability and improving NOI to meet ownership goals
  • Ability to embrace local community, collaborate with local influencers and establish connections
  • Background in Food & Beverage preferred
  • Ability to partner with the Zuma & LPM management team
  • Strong leadership skills to manage employees in an active union city with different cultural backgrounds
  • Understands the expectations to compete and collaborate with Four Seasons Hotel Boston
  • Experience in cohesively working with Commercial team to exceed DNC, NTB and HRG goals from an operational capacity
  • Develop and execute cross-departmental activations and guest experiences
  • Role model of Evolve Leadership Behaviors, inspirational and motivational leader with excellent emotional intelligence
  • Presence in the operation will be critical to build upon existing engagement with staff, customers, and residents
  • Strong Food & Beverage knowledge and experience will be critical
  • Track record of strong performance in all Four Seasons KPIs in current role
  • Must possess and exude a strong sense of sophistication and style
  • Ability to develop Operational PC leads for career growth and next steps
  • Project management and renovation experience
  • Comfortable dealing with an experienced developer who lives onsite and is regularly involved
  • Emotionally intelligent leader able to connect with staff at all levels
  • Demonstrates a commitment to DIB efforts
  • Knowledge/experience of union environment
  • Strong culture carrier with a hands-on leadership style
  • Ability to lead a young management team
  • Sustain high morale and energy of a team
  • Compete as the employer-of-choice in a local playing field
  • Collaborate with Zuma & LPM to promote and support the hotel's vision
  • Strong residential experience is a plus
  • Experience in overseeing a Forbes 5 Star rated Spa preferred
  • High-touch product passion with a strong eye for detail
  • Strength in establishing relationships with heavy base of HRGs, ELITE guests, VIPs, residents, and local patrons
  • Passion for product and service innovation
  • Strong business acumen
  • Collaborate with the hotel and residences to deliver financial results
  • Aggressive approach to improve F&B profitability
  • Creativity to find and deliver on new revenue opportunities
  • Optimizing the utilization of shared services roles ad departments between One Dalton and NY Downtown
  • Strong focus on creating loyalty in the market

Nice to have

  • Background in Food & Beverage preferred
  • Strong residential experience is a plus
  • Experience in overseeing a Forbes 5 Star rated Spa preferred

What we offer

  • ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents
  • Complimentary Life insurance
  • MATCHED 401(k) Retirement Plan after 1 year
  • COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months
  • COMPLIMENTARY daily Employee Meals
  • DISCOUNTED Parking and Public Transportation
  • COMPLIMENTARY Laundry
  • ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays
Four Seasons - All Job Offers

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