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Four Points by Sheraton Medan has 220 guest rooms with a restaurant and lobby lounge. The hotel offers 9 event spaces with a total event space of 2190 square meters. Thriving Medan is the capital of Indonesia’s North Sumatra province. Surrounded by shop-house-style offices, the Four Points by Sheraton Medan is conveniently located in downtown along Gatot Subroto Street. The city’s main business area is just a 10-minute drive away. Kualanamu International Airport (KNO) is 40 kilometers away.
Job Responsibility
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence
Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management
Works with direct reports to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives
Ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment
Managing Profitability and Departmental Budgets
Managing Property Operations
Leading Property Operations Teams
Managing and Conducting Human Resources Activities
Requirements
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, or related professional area OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, or related professional area
work experience as a General Manager in Indonesia
ability to communicate in spoken and written Bahasa Indonesian