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To work as part of the hotel team to deliver and maintain a first-rate guest experience through the focus on the delivery of market leading customer service. To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives, along with those of your team and the hotel.
Job Responsibility:
Interacting with guests, sharing product knowledge on the pool, activities, events, drinks and food
Primary function is to run a smooth operation at the pool, ensuring safety, completing daily and weekly cleaning and creating an excellent guest experience and guest enjoyment
The activities assistant will also be responsible for the setting up, cleaning and checking in and out of the campsite
Training for archery instruction to run guest archery sessions
Flexibility to work in other departments during down time or in the event of activity closure due to H&S or weather
Creativity to create new activities, and bring new ideas to an exciting operation at Odney
Knowledge of the chemicals required, ensuring compliance with food safety regulations (training provided)
Requirements:
Experience in a customer facing role
Flexible mindset when decisions/plans change due to weather or availability
Interests / qualifications in sports or entertainment
Enthusiasm and passion for activities and the outdoors