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Hotel HR Manager

United Kingdom, Kettering · Job Posted May 16, 2026

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Job Description

Are you passionate about people, hospitality, and creating exceptional workplace experiences? We’re looking for a proactive, people-focused Hotel HR Manager to join our team and play a pivotal role in shaping our culture and supporting our hotel to deliver excellence every day. As the Hotel HR Manager, you’ll manage the HR function within the property—supporting leaders, developing our teams, and ensuring compliance while making our hotel a brilliant place to work. You’ll partner closely with the General Manager, People Partner and Head of Departments to attract, develop, and retain fantastic talent across the business.

Job Responsibility

  • Be fully involved in the recruitment and onboarding cycle of all employees
  • Ensuring every new team member receives a detailed, informative and welcoming induction
  • Complete all payroll input and prep for the central payroll team
  • Supporting and coaching managers with the absence management process
  • Coach and mentor managers with rota accuracy, payroll forecasting, and scheduling best practice
  • Coordinate the performance and talent review cycle
  • Promote the company’s training calendar and development opportunities
  • Audit training matrices and deliver company bite-size training sessions
  • Provide advice and coaching on grievances, disciplinaries, performance and absence management
  • Manage both long- and short-term absence, utilising Occupational Health when needed
  • Manage the employee engagement initiatives, lead the staff forum, and promote wellbeing and benefits
  • Ensure HR compliance across right-to-work, visas, and mandatory training
  • Produce people metrics reports to present insights and recommendations at People Reviews

Requirements

  • At least 3 years demonstrable experience
  • currently an HR advisor or above, ideally within hospitality or a similar fast-paced environment
  • qualified in a minimum CIPD Level 5, whilst a CIPD Level 7 is desirable or the equivalent experience
  • confident communicator who can build trust and strong relationships
  • comfortable with coaching managers and handling employee relations with confidence
  • highly organised with great attention to detail
  • ability to manage a sometimes-reactive workload
  • genuinely passionate about people, culture
  • proven examples of providing an exceptional employee experience

Nice to have

Experience delivering training sessions

What we offer

  • Gratuities paid monthly
  • Stream - the ability to withdraw up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Complimentary use of the hotel Gym & Spa with discounted Spa treatments
  • Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country
  • Pension & Life assurance
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

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