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Are you passionate about people, hospitality, and creating exceptional workplace experiences? We’re looking for a proactive, people-focused Hotel HR Manager to join our team and play a pivotal role in shaping our culture and supporting our hotel to deliver excellence every day. As the Hotel HR Manager, you’ll manage the HR function within the property—supporting leaders, developing our teams, and ensuring compliance while making our hotel a brilliant place to work. You’ll partner closely with the General Manager, People Partner and Head of Departments to attract, develop, and retain fantastic talent across the business.
Job Responsibility:
Be fully involved in the recruitment and onboarding cycle of all employees
Ensuring every new team member receives a detailed, informative and welcoming induction
Complete all payroll input and prep for the central payroll team
Supporting and coaching managers with the absence management process
Coach and mentor managers with rota accuracy, payroll forecasting, and scheduling best practice
Coordinate the performance and talent review cycle
Promote the company’s training calendar and development opportunities
Audit training matrices and deliver company bite-size training sessions where required
Provide advice and coaching on grievances, disciplinaries, performance and absence management
Manage both long- and short-term absence, utilising Occupational Health when needed
Manage the employee engagement initiatives, lead the staff forum, and promote wellbeing and benefits
Ensure HR compliance across right-to-work, visas, and mandatory training
Produce people metrics reports to present insights and recommendations at People Reviews
Requirements:
At least 3 years demonstrable experience as an experienced HR advisor or above
Ideally within hospitality or a similar fast-paced environment
Qualified in a minimum CIPD Level 5 (CIPD Level 7 desirable or equivalent experience)
Confident communicator who can build trust and strong relationships
Comfortable with coaching managers and handling employee relations with confidence
Experience delivering training sessions would be desirable
Highly organised with great attention to detail
Ability to manage a sometimes-reactive workload
Genuinely passionate about people, culture, and have proven examples of providing an exceptional employee experience
Nice to have:
Experience delivering training sessions would be desirable
CIPD Level 7 is desirable or the equivalent experience
What we offer:
Gratuities paid monthly
Stream - the ability to withdraw up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Health cash plan
Complimentary use of the hotel Gym & Spa with discounted Spa treatments
Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country