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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Hotel Houseperson

United States · Job Posted April 16, 2026
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Job Description

The Hotel Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the McKibbon Principles, the Houseperson provides helpful, dependable service that leaves a lasting impression.

Job Responsibility

  • Clean hallways, bathroom, windows, and common areas of the hotel
  • Stock linens and supplies for Room Attendants
  • Assist with laundry and trash removal
  • Identify cleaning and organization tasks necessary for effective and efficient cleaning
  • Provide friendly, guest-focused service
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression
  • Vacuum, sweep, and mop floors
  • Dust and wipe furniture, fixtures, and surfaces
  • Clean windows, mirrors, and glass doors
  • Disinfect high-touch areas (door handles, elevator buttons, railings)
  • Spot-clean walls, carpets, and upholstery
  • Empty trash bins and replace liners
  • Sanitize toilets, sinks, and counters
  • Refill soap, sanitizer, and paper products
  • Mop floors and check for spills or hazards
  • Keep storage rooms, closets, and laundry areas tidy
  • Ensure trash and recycling are removed regularly
  • Stock linen closets with fresh sheets, towels, and amenities
  • Organize housekeeping carts for efficient guestroom service
  • Rotate linens and supplies to ensure older stock is used first
  • Track and report low inventory levels
  • Collect and transport soiled linens from hallways to laundry
  • Keep hallways clear of trash, linens, and obstacles
  • Deliver requested items (extra towels, pillows, etc.) promptly
  • Maintain orderly storage areas to prevent clutter
  • Follow cleaning checklists to ensure consistency

Requirements

  • Previous housekeeping/cleaning experience a plus
  • Great customer service and communication skills
  • Embrace the McKibbon Guiding Principles
  • Courteous friendly demeanor to guests, clients and fellow associates
  • Ability to work weekends and holidays
  • Must be 18+ and able to lift at least 20 lbs.

What we offer

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts
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  • Ability to work weekends and holidays
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