Hotel Greeter

• Greeting guests and residents
• Responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches
• Handling all guest and resident interactions with the highest level of hospitality and professionalism
• Assisting with all inquiries in connection with services, hours of operations, key hotel personnel, in-house events, directions
• Responding to all guest requests in an accurate and timely manner
• Knowing, communicating effectively, and selling activities available in the area
• Coordinating activities with other hotel departments
• Completing opening and closing procedures and maintaining the lobby areas in an orderly manner
• Anticipating guest and resident needs, ascertaining satisfaction, offering suggestions, and responding urgently and appropriately to guest concerns and requests

• A minimum of one year in guest experience, preferably in a luxury environment
• Have a high level of attention to detail and ability to create a quick rapport with others
• Must have strong communication skills, and ability to adapt to constant change within the Hotel
• Reading, writing, and oral proficiency in the English language
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
• Must be able to work as part of a team
• Knowledge of the local Miami area is highly preferred

Knowledge of the local Miami area is highly preferred

• Competitive Salary & Wages
• Medical, Dental and Vision insurance
• 401(k) Retirement Plan
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts