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Hotel Engineer

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Pyramid Global Hospitality

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Location:
United States , Oklahoma City

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Engineer Guest Calls is a customer facing position in the Engineering Department that focuses on handling guest calls during their stay at the resort. This individual responds immediately to requests for items related to heating, cooling, plumbing, electrical, and other conditions which can impact customer satisfaction. There will be customer interaction so this person must have the communication skills to interact with customers and handle their needs and requests.

Job Responsibility:

  • Communicate with Director of Engineering regarding all aspects of engineering operations
  • Maintain work areas clean and organized
  • Monitor and control, parts and labor expenditures
  • Prioritize all work requests ensuring handling of guest problems, staff problems and inner hotel challenges
  • Report and resolve all unsafe conditions immediately
  • Complete other duties assigned by supervisor
  • Attend all mandatory meetings

Requirements:

  • High School diploma
  • Technical & Mechanical certifications are preferred
  • Read, write, speak and understand English fluently
  • Familiarity with HVAC, electrical, mechanical, and plumbing in guestrooms
  • Ability to troubleshoot and resolve issues to ensure guest satisfaction
  • Computer proficiency to be able to use software designed for work orders and the preventive maintenance system
What we offer:
  • Competitive wages
  • People-first culture
  • Health insurance
  • Retirement savings
  • Growth opportunities
  • Paid time off
  • Festive environment
  • Perks & discounts

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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