Hotel Credit Controller

• Build travel agents relationships and understand all payment terms
• Ensuring the Aging of Debtors is kept under control, with regular reporting and proactive follow-up
• Post/allocate bank transfers/credit notes/journals in accounting system daily
• Process credit card payments and payment batches
• Reconciling the debtors' accounts and keeping it up to date
• Collaborating with internal departments, including Sales, Front Office, and Reservations, to address inquiries and resolve payment issues
• Conducting and leading monthly credit meetings with relevant departments
• Preparing aging reports and analyzing accounts receivable data during month-end closings
• Managing the collections process, following up with travel agents to ensure timely payment of outstanding balances
• Identifying and mitigating credit risks, escalating issues when necessary
• Resolve any travel agent queries or disputes
• Achieving monthly collection targets
• Supervising and training the Accounts Receivable team, fostering a culture of excellence, compliance, and service
• Carrying out any other duties reasonably assigned by the Financial Controller

• Degree in Finance, Accounting, or a related field
• Proven experience as a Credit Manager or in a similar role, preferably within a high-end hotel or international hospitality brand
• Strong knowledge of credit control, accounts receivable management, and financial analysis
• Proficiency in Microsoft Excel and hotel finance systems (Opera, ERP)
• Experience working with financial software and reporting tools
• Strong understanding of internal controls, audit requirements, and risk management
• Excellent organizational and analytical skills
• Excellent communication skills spoken and written in English

Experience within high-end hotel or international hospitality brand

• Competitive salary and benefits as standard
• 25% local social security contribution
• Additional reward model including financial, travel, health & wellbeing, and lifestyle
• Working within a fast-growing international hotel company within the world's leading tourism group
• Career development with wide range of international opportunities across our business
• Access to free learning platforms & language lessons