Hotel Concierge Job at Four Seasons (Houston)

Concierge Supervisor

As a Concierge Supervisor at Hiliwatu Bali Ubud, a Tribute Portfolio Resort, you...

Location

Indonesia , Ubud

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience

Job Responsibility

Complete designated cashier and closing reports in the computer system
review shift logs/daily memo books and document pertinent information in logbooks
contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key
sell a room/accommodation to guests without reservations based on availability
ensure rates match market codes and that any exceptions are documented
ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room
assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
report accidents, injuries, and unsafe work conditions to manager

Fulltime

Concierge

Concierge position at Sheraton Ningbo Hotel responding to guest requests, provid...

Location

China , Ningbo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Respond to guest requests for special arrangements or services
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and surrounding area amenities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department to resolve guest issues
Review shift logs/daily memo books and document pertinent information
Monitor club lounge for seating availability, service, safety, and well-being of guests

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community
Career development opportunities

Fulltime

Concierge

As Marriott International's flagship brand, Marriott Hotels drives innovation in...

Location

Australia , Adelaide

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A current driver's license
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Be the face of the hotel - engaging and inspiring guests through each guest interaction from arrival to departure
Respond to guest enquiries for special arrangements or services including transportation, reservations and dry cleaning
Assist Concierge team in general operational tasks whilst supporting other front office associates
Be an expert on the hotel and the surrounding area
Build and strengthen relationships with existing and new customers
Plan and execute team building activities
Ensure all guest's requirements and requests are anticipated and completed
Be the main point of contact for all external & internal clients for the department
Ensure team upholds all company policies and procedures

What we offer

Exclusive staff discounts on food and beverage and hotel rooms for you, your family and friends
Flexible working hours & locations
Sabbatical leave
Paid leave during birthday month
Internationally recognised training programs
Unlimited strategic development
Career opportunities within Marriott International group
Employee Assistance Program
Employee Referral Incentives

Parttime

Concierge Assistant

Greet and escort guests to rooms, assist with luggage, provide information about...

Location

Hong Kong , Sha Tin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information in various formats
Physical ability to move at required speed, stand/sit/walk for extended periods, lift/carry objects up to 50 pounds without assistance and over 75 pounds with assistance
Ability to move over sloping, uneven, or slippery surfaces and stairs
Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping

Job Responsibility

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage to and from guest rooms
Assist with luggage storage and retrieval
Assist guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests
Communicate parking procedures

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Professional development opportunities

Fulltime

Concierge

Concierge position at The St. Regis Singapore, responsible for responding to gue...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Respond to guest requests for special arrangements or services
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and surrounding area amenities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department to resolve guest issues
Review shift logs/daily memo books and document pertinent information
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Follow all company policies and procedures

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Bespoke and anticipatory service environment
Global team opportunities
Career development

Fulltime

Hotel Concierge Associate

Our client, a luxury hotel in Midtown Manhattan, is seeking an experienced Conci...

Location

United States , New York

Salary:

28.00 - 30.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

Prior luxury hotel concierge experience in NYC is required
Strong knowledge of Midtown Manhattan and surrounding neighborhoods
Exceptional customer service skills with a polished, professional demeanor
Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment
Excellent communication and interpersonal skills
Comfortable standing for the duration of scheduled shifts
Flexibility to work nights, weekends, and holidays as scheduled
Proficiency with Property Management Systems (PMS)
Working knowledge of Microsoft Office (Outlook, Word, Excel)

Job Responsibility

Deliver warm, professional, and proactive service to all guests, creating a welcoming and refined hotel experience
Arrange and confirm restaurant reservations, transportation, private cars, limousines, rental cars, and special requests
Assist with airline ticket arrangements and reconfirmations
Maintain in-depth knowledge of NYC points of interest, attractions, events, dining, and entertainment
Coordinate special occasions and amenities (birthdays, anniversaries, VIP arrivals, etc.)
Set up and manage customized guest packages, including pre-arrival concierge calls and specialized amenities
Handle guest requests such as flowers, parcels, luggage forwarding, special deliveries, and telegrams
Ensure timely delivery of mail, packages, and amenities to guest rooms
Collaborate with Housekeeping and other departments to maintain lobby and public areas to luxury standards
Communicate effectively with internal departments to ensure guest needs are met promptly and accurately

What we offer

medical
dental
401(k)
direct deposit
commuter benefits

Fulltime

Residences Concierge

The role of the Residence Concierge is to assist with Residents and their guests...

Location

United States of America , San Francisco

Salary:

39.08 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum two years’ experience in the same or similar role required
Prior Concierge or Hotel Concierge experience is preferred
Reading, writing, and oral proficiency in the English language is required
Must be able to multi-task and have the ability to manage priorities with a high attention to detail
Must be able to work a flexible schedule (mornings/nights/weekends)

Job Responsibility

Provide accurate information to residents and guests in a courteous manner
fill all resident requests or requirements
anticipate resident needs
Know, communicate effectively, and sell activities available in the area
establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests
Handle residence floor guests and vendors check-ins/check-outs
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Work harmoniously and professionally with co-workers, supervisors, and outside contacts
Pre-register, block, cancel and secure future reservations following hotel policies and procedures
Properly handle incoming and outgoing mail, packages and faxes

What we offer

Complimentary Employee Meals
Laundered Employee Uniform

Parttime

Guest Services Manager

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States of America , Los Angeles

Salary:

85000.00 - 95000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Schedules all Guest Services and Concierge team members, including Bell, Valet Parking, and Door staff
Completes all required payroll documentation and prepares accurate labor forecasts
Performs all reasonable services requested by guests, anticipates their needs
Ensures all guest vehicles and keys are handled with utmost caution, professionalism, and security
Coordinates seamless cooperation among Guest Service and Concierge
Handles guest complaints related to Guest Services and Concierge with professionalism, maturity, and discretion
Develops action plans to address recurring service glitches within Guest Services and Concierge
Responds appropriately and efficiently to all hotel emergencies or safety situations
Oversees the welcoming of all curbside guests and VIP arrivals
Coordinates management lobby presence during peak arrival and departure periods

Job Responsibility

Demonstrates strong foundational knowledge of team building
Ensures consistency across Guest Services and Concierge by developing, implementing, and maintaining clear policies, procedures, and standard practices
Ensures all Guest Services, Valet, Bell, and Concierge colleagues consistently comply with core and culture service standards
Serves as a highly visible leader in the public areas
Interviews, selects, trains, coaches, and supervises staff
Conducts required departmental commitments including standards testing, monthly meetings, and performance reviews
Designates a qualified supervisor or manager to oversee operations when absent
Builds schedule coverage for Guest Services and Concierge
Personally engages in guest complaint resolution
Ensures glitches and service recovery follow‑ups are completed accurately

What we offer

Comprehensive benefits package: Medical/Dental/Vision
401K Retirement Savings Plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Free On-Site Parking
Training Program, Tuition Reimbursement
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms

Fulltime

Hotel Concierge

Four Seasons

Location:
United States of America , Houston

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 27, 2026

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