Hotel Cleanliness Supervisor Job at Marriott Bonvoy (Dubai)

Hotel Cleanliness Supervisor

Marriott Bonvoy

Location:
United Arab Emirates , Dubai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

Job Responsibility:

Supervise the work of room attendants and supervisors
Check V.I.P Bedrooms
Check public areas
Assist with deep cleaning of public areas and floor care
Oversee training coordination
Conduct standard bedroom checks
Carry out Brand Standard checks
Provide assistance, support and training
Assist with team meetings and staff appraisals
Build and maintain an efficient team
Maintain discipline
Assist in stock taking
Monitor departmental costs
Liaise with maintenance department
Organize and supervise deep-cleaning
Liaise with contracting companies
Assist in selection of equipment
Assist in changing departmental systems
Assist with recruitment
Prepare weekly Rotas and wages
Ensure cost effective staffing
Ensure guest requests are carried out
Investigate and rectify guest complaints
Ensure lost property is recorded
Relieve the Office coordinator and Floor supervisor

Requirements:

To be able to conduct departmental opening up / closing down procedures according to shift allocation
To supervise the work of the room attendants and all supervisors
To ensure any V.I.P or special requirements are provided and are ready for guests on arrival
To check public areas and to offer help where needed
To assist with the deep cleaning of public areas and to help in the floor care
To help to oversee with the Supervisors the coordination of training and orientation on all housekeeping associates
To attend or hold training sessions when required
To assist with standard bedroom checks at all levels including team leaders
To carry out Brand Standard checks within the department
To provide assistance, support and training to all levels of Housekeeping team
To assist with all team members on meetings and staff appraisals
To assist in building and maintaining an efficient team of staff
To assist in maintaining discipline within department
To assist in the stock taking of all linen and equipment etc. at regular intervals
To assist in monitoring departmental costs
To liaise with the maintenance department regularly
To assist organize and supervise deep-cleaning and special cleaning Curtains, Carpets of all areas
To be aware of the work specification of all outside contractors
To assist in the selection of equipment, products and services as necessary
To assist and advise on the installation or changing departmental systems or procedures
To assist with the recruitment and section of department employees
To assist in the preparation of weekly Rotas and wages (Forecast, actual)
To assist the office coordinator to ensure cost effective staffing levels and usage of supplies
To ensure all requests from guests are carried out
To be fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical
To be aware of and adhere to the health and safety Regulations
To be aware of all current Company and Departmental Policies and Procedures
To attend all Statutory Training, Job Training Sessions and Communication Meetings
To provide a high level of customer care
To ensure any guest complaints are investigated and rectified to the guest’s satisfaction immediately
To maintain a cheerful and polite Attitude to our guests and colleagues at all times
To ensure all departmental practices, policies and procedures to be confident in their implementation
To ensure that all room attendants hand over all lost property as soon as it is found
Attends meetings and training sessions/ courses that may be beneficial to you and your department
To take correct action in the event of a fire
Familiarizes yourself with your departmental service performance & product standards
Have a good knowledge of all hotel facilities
Follows all procedures set up for the protection of the environment within the hotel and grounds
To relive the Office coordinator and Floor supervisor whenever is needed
To carry out any other reasonable requests made by the Executive Housekeeper/ Director of Services or Hotel Management

What we offer:

Accommodation
Meals on duty
Transportation
World class training and development
Recognition programs
Discounted accommodation in over 8,000 hotels
Discounted food & drink
Discounts for friends and family
Unlimited career opportunities
Medical and Life insurance
Amazing support

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Marriott Bonvoy - All Job Offers

Job Link Share: